Hadleigh & Royal

I enquired about selling my Ladies Rolex, I received prompt replies to my emails. I sent the watch to the shop address and it was received safely on 6 October. 2 weeks later and I have since sent numerous emails, instagram messages and have tried phoning (both numbers don't get answered) to follow up on the valuation of the watch. I received one message confirming that the watch was being assessed and nothing since. Very disappointing service, I have asked for my watch to be returned and have received no response. I will be taking further steps to recover my item, my advise to future sellers beware!

The guys in the shop was so helpful, I tried so many watches but fell in love with this one. I took it away there and then.Had a small problem with the timekeeping and the watch was prepared free of charge.Was even given a few extra links as lockdown hasn’t been kind to my weight!Would thoroughly recommend.

Purchased a Lady Rolex Datejust from this shop via ebay and was a bit nervous! The watch arrived (the next day) immaculately presented wrapped it its box and was like brand new, polished and cleaned to perfection - stunning - all the paperwork was present and again presented in a professional manner. I could not recommend H&R more, first class product and service and £1000 cheaper than other shops that would struggle to match the quality of this place. Top Drawer - Very Happy :)

Effortless, simple and very worthwhile. Tom was superb to deal with and got the watch to Belfast in no time. Rolex watch was better than described. Highly recommended. Look forward to future business.

Excellent service this morning , shop is very discreet and allows you privacy, time and space to look at the watches. Some great knowledge and advice given and I bought a lovely Rolex which I am really delighted with. Would always return to buy again from Hadleigh and Royal - Thank You

An excellent company to do business with. The watch I purchased was in excellent condition. The photos they provided online allowed me to make the purchase with confidence. I did have a few questions, and required the bracelet to be extended. They were exceptionally helpful, so if you have any questions then just ask them.

From start to finish my customer journey was impeccable. The presentation, paperwork and the watch itself was immaculate. The watch was a bit big so I send it back to have some links removed free of charge, I received it back the next day. I would not recommend anywhere else to buy these stunning timepieces from. Totally trust worthy and you can buy with confidence.

Fantastic service from Tom. Unfortunately as we are so far away from the shop we couldn't pick a watch in person so it was all done virtually and Tom was amazing. He sent videos and photos so that we could clearly see what we were purchasing and he recommended a beautiful watch which arrived the very next day and honestly it looks brand new! We are so happy with our purchase and the customer service provided by Tom, nothing was too much trouble, he didn't pressure you into buying, even responded to questions at night and changed the face of the watch to the colour that we really wanted. We cannot recommend highly enough! We will definitely use H&R again in the future and its reassuring that you can buy virtually and not be disappointed! Thank you Tom and the team!

Brought a Rolex from here for 5k they gave me a replica box with it every time I tried to message them about the issue they ignored the fake box part but offered to buy it back for 3k wouldn’t buy anything from these again and no phone number online either absolute joke

I bought a Cartier from here last year which is BEAUTIFUL, after 6 month the battery needed replacing so I sent it down and they replaced it free if charge, had it back within 3 days. Recently sent my Rolex down for repair (which I didn’t buy from these guys) and they repaired it within a week 5* !! These guys are amazing, keep you updated during the process and have competitive prices, thanks again guys