Bentley Newcastle

I popped into Bentley today unannounced to view a demonstrator after maybe 18 months since my last visit ( and only a handful of visits before that ) to be greeted at the desk by name . That’s a great example of getting the little things right and making someone feel welcome . Thanks Sandra ( and Mel for showing me around a used vehicle without any appointment )

Today I travelled 150 miles to Bentley Newcastle to see a car that I had dreamed of owning all my life. The car I'm question was a little bit out of my price range, but the guys were so helpful I thought I'd go see it anyways.I had looked as several McLarens before hand but found them to be a little unspectacular. The odd mark here and there, a few worrying things etc etc I have Bentley the benefit of the doubt and went to view the car.When I arrived they had the car indoors for me in the showroom, all polished up and looking the real thing. They let me go over every inch of the car, answering my questions and explaining every little detail to me. This was by far the best McLaren I hand looked at. The thing is, the dealership had plenty of new cars in worth double that of the used McLaren, but they still made every effort to treat me like a VIP. After an hour or so, we took the car for a test drive. No pushy salesman, just a friendly drive out and a good test of the cars abilities.After that they simply asked me if I was interested in buying the car. We sat down, talked figures over a coffee. I told them where I was at on price and we agreed on a happy medium.I left there feeling great, I put a deposit down, they are sorting the rest out for me and have promised a full VIP treatment for my wife and I when we come to collect it.Gordon Biswell is one of the most honest, knowledgeable and laid back car salesman I have ever dealt with, and Matt Dalby, the sales manager bent over backwards to accommodate my financial needs.I can't recomend this place enough. What a great dealership.

Just had my vehicle in with Nicole & the team at Bentley Newcastle for a Major Service and repair work on my 2007 GT, amazing service and pricing was fair as always. Worth every penny!

Excellent service we live 350 miles away the car was the best priced and lowest mileage available at our time of choosing it arrived on a low loader and was even better than the video on which we purchased it! Gordon was second to none! Highly recommend Lucy Abbott

I’ve had the pleasure of dealing with Mel and Matt and both have been fantastic throughout the year I’ve known them. I’ve bought a car from here that has been superb. But it’s the service that has separated this dealership from the others. At a time when I really needed a courtesy car for my mininoon, they came to the rescue in such a great way that it really made mine and my wife’s time away very special. I’m in the process of buying my second car from them and I’m sure it’s a relationship that will continue. You can buy a car from anywhere, few places offer the personalised and warm service that is offered here.

Super friendly service from Sam, went above and beyond at anything, something I have not received from other dealerships. Highly recommend.

Wow...what a fantastic end to end experience. I recently had the great pleasure of purchasing an approved used Bentley Continental GTC from Bentley Newcastle and I could not possibly have had a better experience, starting from the initial enquiry and every step through to the handover of my immaculately presented vehicle. A very special shout-out and thank you to Lisa (Sales) and Sam (post sales customer services). My only problem... My wife is loving the car so much that I'm struggling to get an opportunity to drive it myself!

Bought a car from this dealer today. From start to finish the service and attention given by Gordon, was first class. Absolutely recommend them to anyone who is looking to buy a qaulity vehicle

Fabulous dealership with beautiful cars on display! Sam was so pleasant and provided fantastic service. Thank you so much once again!

Excellent customer service all round especially from Nicole who waited after normal hours to hand over my car