Handsworth Wellbeing Centre

great gym with terrible staff and very bad customer service and a lack of professionalism and there is currently and ongoing petition against the staff.This is meant to be a wellbeing centre and they do not care about anyone's wellbeing. they must be stressed from their unhappy lives and let it out on us customers.I suffer from mental health and thought that this place would give me comfort and peace however get the opposite!They have a threatening attitude and do not know how to speak properly.There are some who are nice however the 3 receptionist are extremely rude as well as the security guards. what is being done about this, have you seen all of the reviews, everyone complains and what is the council is doing about this.

Good gym facility, large pool is down for a while now, the receptionists were very kind however one pool colleague was incredibly rude. They have classes and badminton and also do be active free sessions. Parking is available. The facility could be cleaner especially the showers and changing rooms. The temperature of the shallow pool was just right however the large pool was always very very cold.

VERY DIRTY. Cleaning is a foreign concept to the management of this centre. The shower cubicles, toilets, floor, steam room, lockers-everything is dirty. The centre should be closed for at LEAST 2 days and deep cleaning is performed, which then should be maintained. I paid £9.50 to use the steam room, but left without using it-the place was too dirty. I did not want to catch ringworm, etc.

Congratulations on your Handsworth Health Sauna Suite" inspirational thanks for sharing good Sauna."

I attend the early morning adult swimming sessions. The staff have been friendly and helpful every time. The lifeguards at poolside have been incredible in making me feel welcome and confident as a beginning swimmer.

WHEN OVER THERE DONT LOOK CLEAN AT ALL THAT PLACE IS FOR ELDER PEOPLE FEEL LAST TIME VISITING THAT PLACE FEEL I AM IN A NURSING HOME

I use the centre quite often. Lovely staff. Hard workers.

If you like a spin class.... then get your bum over to this place every Saturday and Sunday morning.... and allow Steve to show you how it's done.This man is possibly the best spin instructor in the UK.Be prepared to work hard and leave... drenched.

The lady at reception was so rude very unprofessional not helpful at all had bad attitude problem. She needs a chill""

On my doorstep but I never go there. Staff act like they are being forced to be there. As many have said customer service is poor women at reception always miserable as a black woman does nothing for the stereotype we get of 'angry black woman'. Be active swimming a mess been made to wait untill after 3 to even get served with long queues poor and needs a total overhaul of staff and facilities. Wouldnt even use it even though its free. There's something called self respectMuch rather travel outwards to get better service