Topps Ltd

I love it there because they make match attax and I love match attax and I have loads of topps cards

- Dec 1st - I ordered a Christmas present- Dec 7th Email - Your order will be shipped..."- Dec 14th Email - "Your order will be shipped..."- Dec 14 Email (Later) "You order may be shipped..." on some date up to Dec 25th"All emails stating "We always try to be the most efficient and give optimal service to each of our customers."Very disappointed in the service here."

I've ordered a 100 Euro Match Attax bundle (because they no longer carry it in the US) on Sep 15th. The pkg was sent USPS International Express and supposedly has been sitting at Den Haag in NL since 26th September. I suspect the package is lost as of 10/12. I've put in a ticket at topps, have a case number, but no response or follow up whatsoever from them. Almost 30 days later from when I ordered, ridiculous.

Cheating! Out of 450 cards, almost 30% are doubles! Definitely the last times I am buying Tipps Products!

I bought a box of wwe road to wrestlemania 2021 stickers from the topps website, the order did not arrive, it is stopped at customs, I tried to contact topps in all ways, no answer, I would like a refund and I don't know how to do it, you cheated me ...

1. Garbage website.Tried ordering over £100 worth of Match Attax cards for starters. Made quite a few attempts, all to no avail. The site reports a successful order, the card gets charged, then about five seconds later the money gets refunded and another email comes in: “the order's been declined”. Using different payment cards or PayPal, or trying another delivery address or method — no dice.2. Horrid customer service to match it.Telephone service isn't available for website issues, they ask you to email. Messaged and emailed the customer service several times. The responses come many weeks later! “Our system has cancelled your order as was not approved from our security check”. Asking how can I place an order that wouldn't be declined, i.e., what was it? the name? the address? the card? the email? the somehow frightening selection of goods? is no use. Another several weeks later you read the same useless “our security team couldn’t verify the details” with zero helpful information or anything else constructive, but plus of course “We hope that you were happy with our services.”An absolute disgrace of how to treat a customer.

It's good of match attax pl

I had issues with topps in the past but they did rectify the problems albeit months later and many emails sent, so I am changing my review to 4 stars as when they get it right it's a good company but if you have problems expect long waits to get it rectified

This company has NO Customerservice and is not answering tickets. Returns are not possible due “no communication” and also refunds takes ages….

DO NOT USE CUSTOMER SERVICE USLESS AND WE ORDER SOME MATCH ATTAX CARDS FOR 22/23 AND STILL NOT ARRIVED 22 DAYS AFTER ORDERING