Emerald Elevators Ltd
29 Reviews
- Friday8 AM–5 PM
- SaturdayClosed
- Sunday8 AM–5 PM
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–5 PM
- Thursday8 AM–5 PM
About the Business
Elevator Services | Emerald Elevators Ltd | Ash | Emerald Elevators provide a complete range of lift services serving a wide and diverse range of clients across London and the Home Counties.
Contacts
Call Us
+448450345915
Beechcroft Farm Industrial Estate, Chapel Wood Rd, Ash, Sevenoaks TN15 7HX
Hours
- Friday8 AM–5 PM
- SaturdayClosed
- Sunday8 AM–5 PM
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–5 PM
- Thursday8 AM–5 PM
Features
- Wheelchair-accessible car park
Recommended Reviews
Paula Davies
20.03.2024
Emerald Elevators Ltd
Emerald Elevators always offer a very professional but personable service nothing is too much trouble for them! Abby is always on hand to offer help and advice whenever needed. I would highly recommend them! They are a really professional but friendly and very helpful team. 1st class service!
Anthony Allder
16.03.2024
Emerald Elevators Ltd
Working with Abby Dawkins as our account manager enables our company to work smoothly with Emerald. I know that if there are any concerns we can contact Abby who will be able to assist and triage our issues promptly so we can communicate to our clients the exact position, next steps and available timescales.
Garry Burrows
07.03.2024
Emerald Elevators Ltd
Patronised me when I rang nicely to say engineering dept just left and have made the lift worse. 6 months ago I first rang to notify them it was faulty
James Evenden
24.02.2024
Emerald Elevators Ltd
Service team are very helpful providing prompt responses to call outs when needed.
Matt
06.01.2024
Emerald Elevators Ltd
Excellent Company with excellent service. Emerlad manage large portfolio of our lifts and they are very professional, friendly and always willing to help. Their service and call out support is second to none. They resurrected some lifts for us that others couldn't. From reading negatie reviews, it is clear that they come from people who never worked with Emerald. If you are reading this, Ignore the negative comments form keyboard warriors and trust positive feedback from actual clients.
Rameau
04.01.2024
Emerald Elevators Ltd
Their phone number is a premium 0845 number costing 65p a minute! You pay managing agents thousands to have a working lift. When you call Emerald to find out when the lift will be fixed you are given various excuses office closed, no access to system, we only deal with emergencies, etc. Zero customer service with couldn't care less attitude.
BBB Dessert Diaries
28.12.2023
Emerald Elevators Ltd
Abby Dawkins is brilliant. Always happy to help with any questions we have, and gets back to us regarding the answers. She is a positive person, and a credit to the emerald lifts team. :) from Beth Remus
James Coleman
22.12.2023
Emerald Elevators Ltd
Unreal, I got trapped in YOUR faulty lift, for 90 minutes, had to call YOUR number, which it turns out is a premium rate number at 65p per minute, 6 days later, said lift still isn’t working - not that I’d ever want to use it again. Rubbish!
neil tytherleigh
18.12.2023
Emerald Elevators Ltd
Second time in 3 weeks been stuck in one of their elavators, took an hour before a clear ETA on the engineer and told it would still take an hour to get to us.Call centre initially took 3 times before call answered and lacked compassion, very much ‘what do you want us to do about it’.Asked my building if this was a known problem, and few others had been stuck, clearly they are incapable of actually fixing a fault, so why not do your building a favour and use another service provider.
Rianne Scott
17.12.2023
Emerald Elevators Ltd
I have used Emerald for the last 2 years and have always found them extremely helpful & reliable. Last minute bookings are normally what we need and the team have always delivered. Highly recommended & will continue to use.
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Beechcroft Farm Industrial Estate, Chapel Wood Rd, Ash, Sevenoaks TN15 7HX
Emerald Elevators Ltd