Scott's Home Furnishers

Needed a new king size mattress, decided to shop local so we could see what we were buying. They had a good choice in stock, purchased and delivered a couple of days later, so quick and convenient.

I am relatively new to this town but I am part of this community now and wanted to support local businesses. Instead of going online, I purchased a duvet at Scott’s. I was not informed the shop does not accept returns. At home I realized I bought the wrong size. Obviously I did not use that product and it was still in the original packaging. I wrapped it in double plastic film (to quarantine it) and went back to exchange it next Monday. I offered to buy some other products instead. I was told the employees were not allowed to accept returns however the owner might be willing to show some ’goodwill’. They kept saying. „the owner will be here tomorrow, come then.” But the owner was never there and I was sent away four times.I even left my telephone number but nobody called and there was no goodwill.Above is an explanation why people do not shop locally. Have I bought the same duvet on Amazon, my customer rights would be much better protected and I would be able to return it without begging anyone. Also, I would be paying half price.Will I buy at Scott’s again? Sadly, no. I really tried but all I’ve got for supporting local businesses is an unwanted expensive duvet and disappointment.

Satisfying place to shop.Staff exceptionally good.Generally high quality ranges

Ordered wardrobes, chest of drawers blanket cupboard as well as a blanket box and glass cabinetWas told the date that they would be delivered. Arrived early and although due to the house stairs had difficulty in getting wardrobes into my room, but did not complain and soon sorted and made right as well as the chest of drawersTwo days later came with my glass cabinet and again ,they came and put the cabinet together.

New bed and mattress bought, delivered, old bed removed,top class service.shopped local.

I went in to get a good mattress for my daybed. I chose a Burnham mattress which was delivered in the next week. It is so comfortable and good quality, i am so glad i went to buy it locally in Scotts furnishings, so pleased with it.

Went here just before lockdown to get a mattress , I was able to get the mattress for a very competitive price. It was great I could see what I was buying andno pressure from sales staff. Thank you Scott's.

Excellent service from this local family business. We are fortunate to have them in our town.

It’s great to have this shop on the high street.I needed a new bed, and I didn’t fancy the drive to one of the big retail parks. Scott’s is just a walk away, and the sakes staff are really helpful - but left me alone to get on with picking what I wanted.Once I found my bed, the knowledgeable sales staff talked me through options, additions and extras, answered my questions professionally and organised a delivery date and time that suited me.Fantastic service, and great to have in the high street!

Friendly and very helpful staff. Good range of furnishings. Would recommend for quality goods and quality service.