The Real Firewood Company

Really easy company to deal with. The wood is great quality as well.

Disorganised company who don't even send you the invoices when they are due and don't even apologise for the error and when the customer has an issue regarding their order rather than discussing it with the customer they put the phone down saying they no longer want the business. Extremely poor customer service

Brilliant company - fast delivery and excellent customer service.

Five stars for excellent service and products.

Delivered when said. Good dry ash wood and the driver even helped me off load. Professional and punctual. Thank you

My neighbour and I were casting about for an alternative log supplier as the one we had been using was out of stock. We chose a large national company whom we paid up front but after 10 days had absolutely zero contact from them and no logs! Eventually they did contact us saying they were unable to fulfill our order and would reimburse us within 5 days.I contacted the Real Firewood Company who offered to deliver the next day, gave us a discount and some freebies. Really cannot fault the service. We each bought a large crate of kin dried ash the contents of which was far superior to what we were used to.The crates were a £100 more expensive than the 4 barrow bags we had been getting from our normal supplier, Border Biomass Fuels, but the volume of wood was over three times the amount. Incredible value for money!!

Fast, Efficient, Excellent Quality.Can't fault the Real Firewood Company in any way.We are a new but definately loyal customer now!!!Excellent Customer Service, Very competitive pricing structure too. Quality of wood is brilliant too.Next order on it's way!!!!