Watermans The Cleaners

Very disappointed by the shoddy service and persistent attempts to cover up obvious bleaching by botched cleaning. An inadequate refund will never reverse the damage caused to the material by these cleaners. Watermans also caused unacceptable shrinkage. Avoid them completely.

The shop was very impressive, the lady was so helpful and my cleaning was ready when I wanted it. What else would you want.

I was very happy with the service provided. A friendly welcome from the staff at Watermans.I had a lot of garments but one in particular needed to be shortened. The seamstress was efficient, extremely helpful and did my alteration exactly how I wanted it. Very impressive work. I recommend Watermans for all your needs, be it clothes to be dry cleaned, shirts to be ironed, duvets and bed sheets to be laundered, garments to be altered or even curtains to be cleaned.Watermans were closed these last 2 weeks due to their annual summer holiday, a truly deserved break in my opinion. They had a notice up since July stating they would be closed but also every time I went into their shop, the staff would remind me they would be closed on these dates. Again, demonstrating their helpfulness and efficiency by reminding me they would not be open in case I needed any of my items. Just before they closed, I brought them a lot of garments and bed sheets to be cleaned and they managed to do everything within 2 days, which left me extremely happy as I had all the summer clothes I needed cleaned and ready to wear. In my personal opinion, I find Watermans to do a fantastic job each time. I would be lost without them!

The reception wasn't particularly friendly either on the phone or in person but perhaps it was an off day! I rang beforehand and was told they would have to see the garment before saying if they could clean it. Despite the exterior advertising being a specialist bridal cleaners they were unable to clean my dress because it had pearls and applique on it- pretty average for the type! Also my trip down there could have been avoided with a few simple questions. That said, they may be perfectly OK for straightforward dry cleaning.

AVOID ! charged £13.50 2 weeks ago, now £22.50 !!!!Very unwelcoming, did at least talk this time!Been customer 30 years,NOT anymoreNew owners? Dont care never going back

The best Dry Cleaners and Tailors definitely my cleaning always excellent and my jeans tapered and shortened perfectly.My Suit Jacket was taken in now it fits exactly as it should I can happily wear my suit again and again.

I had some curtains altered here, it was very expensive and poor workmanship, the curtains are different lengths, completely uneven. I wouldn't go here again.

Watermans in Hamsey Green are the oldest and the best Dry cleaners around. They have cleaned my suits, my cushion covers and even my curtains. Faultless dry cleaning with Old Fashioned" customer service and a smile."

Collected a pair of my favourite jeans earlier today after needing the waist altered (lost some weight over the past 6 months and they are no longer available for me to buy in a smaller size). I brought the jeans in last Tuesday and staff gladly took alteration measurements (I didn’t trust myself to do it!) I was asked when I needed them for but it wasn’t urgent so I requested a Monday as it’s my day off. They said 6 days would be fine in order for them to get them done. Never had anything altered before so didn’t know what cost to expect but thought £20 was decent since it’d fit me exactly, the jeans are no longer available to buy in a new size anyway, and still cost less than a new pair regardless! Tried them on this evening and they fit PERFECTLY and I can’t even tell how they did it, the stitching looks exactly as it did before. Like magic!! Thanks for a great service - will definitely use again and recommend to friends and family.

Always helpful - best dry cleaners and tailor alterations in area.