Danvers Estate Agents

The difficulties began on the first day itself. They are not prepared to fix the heater, which has been broken for a month. We exerted too much effort. After a week of use, the washing machine stopped operating, and it took almost a month to receive a new one. They made no effort to start the repair. The biggest letdown was that they withdrew 60% of the money by presenting cleaning and mold-related expenses. In actuality, the house was cleaned before we left.

Danvers estate agents is managed by excellent staff , very good service given , and are always there to help , they provide a high level of customer service

I dealt with Danvers six years ago and needed them again today. They were superb as usual. All staff are considerate, professional and know the ins and out of what they do. Thank you Danvers for looking after the tenant. Normally we are just sidelined but you always look after the people renting too. Well done and keep up the great work!

Started renting with Danvers at the beginning of this academic year. Never again. This is honestly the worst renting experience I have ever had! At one point, we believed our ceiling was about to cave in, and Danvers literally didn’t want to know about it. We were either forced to stay in an unsafe property, or move out and continue to pay for it. Loads of hidden costs, and bills which were not written into the contract, but we were threatened with being taken to court if we didn’t pay. Now we have moved out of our bin they called house, they are trying to keep our security deposit, trying to charge us for years worth of junk from prior tenants. Nothing ever is done well, from withholding keys when we tried to move in, to ignoring fixes that needed to be completed. Do not rent with them. They are utterly useless and very corrupt.

Been with this agency for ages. Very efficient and always happy to help with whatever they can. They are great mediators between us and the DPS and do not take sides. Any issues I had in the property they were fast to respond and offer suggestions to resolve the issues or sent out a contractor to help.Strong recommendation Xox

It was a pleasure to rent property with this company in the span of one week I was taking two property and the processing was so easy and quick. Thanks to Holly she was been doing all the paper work for me.

After renting with Danvers for 2 years I wouldn’t recommend anyone else doing the same.The first property was in okay condition, although any issues were slow to be dealt with which is not ideal.When signing the tenancy for the 2nd property, we did so on the promise that our deposit would be transferred. Unfortunately what they didn’t mention until a couple of days before the payment deadline was that this didn’t apply to us as only 2 out of the 3 tenants were moving into the new property.It got worse from there - we had problems with mould that never got sorted despite numerous emails, random people turned up to check gas meters before prior warning and general maintenance problems throughout the property.Once we moved out, we waited over a month to hear the outcome of the end of tenancy inspection despite knowing the new tenants had moved in (thanks to them stealing my parcel). Then they tried to take almost all of it for silly reasons such as charging us over £130 for cleaning when we left it in better condition than before we moved in. It’s been another month since we disputed this and still have heard nothing.Wouldn’t recommend unless you want a stressful year.

DO NOT USE THIS LETTINGS AGENT!!!!!Awful student experience. So many admin issues (bills not sorted), so many things with the house went wrong that were a struggle to get them to fix. Then took most of our deposit even though we were good tenants and left the already poor state house in the best possible state.

We have been using Danvers as our agents for a number of years now. Great service as always especially from Andrea Stoica who has been our direct contact for the majority of 2022-2023. Keep up the good work!