HotSpring World Cambridge

We cannot rate the service and products highly enough. We were not sure exactly what we wanted but Antonio very kindly and patiently spent a lot of time helping us find exactly the right hot tub for our needs. He and Mark were wonderful and kept us informed on the progress of our order up to delivery and always answered our endless questions. The hot tub was delivered and set up very efficiently and everything was explained in detail. We have had fantastic value for money from the Grandee and friends and family have really enjoyed it for fun, relaxation and therapy. The aftercare continues long after delivery and Antonio and Mark are always available to advise on use and maintenance. We were so delighted with Hot Spring World that we now also have the E550 Endless Pool. Again we have had the same high level of service and value and are really looking forward to many years of enjoyable exercise. We highly recommend Hot Spring World’s excellent service and products.

Antonio was professional and his knowledge about the products was extremely valuable with regard to making the final decision with regard to the hot tub we needed - like everyone power usage and cost is often a big factor when you decide you want a hot tub. but, he was helpful and with his guidance my daughter and I decided upon the AZURE SPORT which met the needs and the budget we had set aside. But no serious if you are considering purchasing a HOT TUB would highly recommend them as a first point of contact, installation was professional and the guys were friendly and also helpful - answering any questions before and during the installation. Yep, a few days installed and we can't get out of the thing, but hey it was a purchase we had thought about then cancelled and in the end decided what the hell and HOT-SPRING WORLD CAMBRIDGE Delivered in style. Cheers and many thanks for all your guidance and advice.

We have been very impressed with the service provided by Hot Spring World Cambridge. We mainly dealt with Antonio, but also spoke with Mark. They were both very knowledgeable, very professional and well organised. We have had a few issues with the spa (for example jet covers coming off and some damage on delivery) but to date these have all been dealt with fairly promptly. In terms of the actual hot tub it's top quality and very relaxing!

We have just had our Endless Pool R200 installed by HotSpring World in Cambridge. The salesman Mark provided excellent service throughout and was always helpful, knowledgeable and quick to respond to any questions I had. The installation team and the delivery driver were very professional and friendly despite the extremely cold weather. I would definitely recommend Mark and his team. Plus the pool is fantastic!

I first had an Azure hot tub from John back in 2013 , fantastic customer experience, delivered as requested, ongoing support as needed. So … 9 years on , upgraded to a Propel , Mark found just what I was looking for , again , the best customer service, advice on electric upgrade and groundwork. Delivered on time , installation team great , polite and helpful. Would definitely recommend going to see Mark for a hot tub !!!

Excellent service from Mark both when deciding which hot tub worked for us (Azure Premier), and then aftercare. Knowledgeable, friendly, and very reliable. Would definitely recommend for both help in choosing, and then advice on how to keep the hot tub in good condition with maintenance and chemical routines after purchase.

We decided to finally get a hot tub like a lot of people hav recently and ,having done our research, we visited the hotspring office in Scotsdales Cambs. Antonio, the salesman, was very helpful and showed us the static models. We liked the dual lounger model and secured a tub that was luckily arriving in the UK the next day with the perfect spec (grey/white tub with, frog and sound system). The site survey was also done by Antonio and an installtion date was booked. The guys who fitted the tub were excellent and took very little time to gt us up and running, despite having to drop the tub via our nice neighbours garden!We have used the tub virtually everyday since and look forward to a great summer and future time with wonderful purchase.

Absolutley love our hot tub from Hot Spring World Cambridge. Antonio and Mark were both helpful and informative when choosing. We chose the Limelight Music Flair. We had a site visit with Mark to discuss where the tub would best situated and check the hot tub would fit. Delivery was good. Excellent aftercare where Antonio came out to check how we were getting on with the Hot Tub and go through the maintenance. The hot tub is such a great addition and us adults and children have really enjoyed using it so far, where we can sit back and relax, listening to tunes and looking forward to keep using it for many more Summers and Winters to come. Highly recommend.

Hot spring world have been incredible. They have sorted us with a high quality hot tub and most importantly they have provided us with incredible support and very clear instructions in maintenance and tips and tricks. A huge thanks to both Mark and John for all their help. Would highly recommend!

Very good service from order to aftercare. We are satisfied with the product and Antonio has been most helpful and got in touch with us at every point to make sure everything is going well, including doing a site survey and suggesting base layer and electrician when we asked if he knew any who do this work. The delivery firm didn't ring us to give us a time slot at the start of the delivery date so I had to ring Antonio but this was sorted in time and product delivered and installed the same day, as planned. All in all happy!