Woodgreen Pets Charity - St Ives Shop

All the ladies working there are so lovely and they go beyond to make sure your expectations meet. Nicky is wonderful, a very soft speaking lady, who is extremely helpful, even to some people who dont deserve her kindness! Amazing customer service experience today. There were two ladies at the till, one of them offered to take the clothes from me I was buying, so I didn't have to hold them while waiting, and the other lady offered me a free bag for them. Both were lovely, chatty and friendly. Thank you!:)

Visiting St Ives recently, I decided to pop into the Woodgreen charity shop for some holiday essentials. I was greeted with a hello and a smile by the staff when I entered, which I found a really nice touch. The ladies section was all hung in colour rather than categorised into item and size, which I thought was a great idea, as I knew what I needed for my trip, so it wasn't necessary to look through all the clothing. I was amazed at the quality of the ladies wear, designer labels such as Ted Baker, Karen Millen, White Stuff, Hobbs, Phase Eight just to name a few. There was also quite a large selection of shoes, handbags and jewellery. The men's section also had a good selection, appropriate I thought to the size of the shop. Throughout my browsing, I was asked by one of the volunteers if there was anything particular I was looking for. She was really attentive which I really appreciated. The quality of everything in the shop was very good, especially the bric a brac section, good enough for birthday or Christmas gifts.For such a small shop, it certainly packed a punch, I found the whole experience amazing, and to add to that, I was thanked as I was leaving. It was hard to believe I had just been in a charity shop.

Lovely selection of nice quality items at reasonable prices. Staff helpful and cheerful and whole shop well organised and immaculately presented

Very pleasant, friendly shop based in St. Ives. I've donated and bought there and always found everyone to be very helpful. Well stocked and seldom do I walk out empty handed!

A great little shop for bargains!

Upon giving big bag of running clothes donations and other good items ,The lady who worked there riffles though asking what you donating then subsequently rudely says we don’t take this ,pointing to a large good quality plastic childrens water pistol .made to fell very inadequate won’t be donating to them ever again . TV fame has ruined a good cause charity.