Crossroads Care Gloucestershire

I started working for Crossroads care this October and I have settled in tremendously well. Everyone is so kind, caring and make you feel welcome. Crossroads care in central and east Gloucestershire are a fantastic, reliable and approachable company to work for, they have really gone above and beyond making me feel like part of the team.

I have had a really positive introduction to work as a care support worker for Crossroads Care Gloucestershire. Those that I shadowed during my training were kind and professional and I am proud to be joining their team. The welfare of the staff seems to be a top priority for the management team which has made me feel confident and supported and has enabled me to focus on prioritising our service users.

I heard about Crossroads Care Gloucestershire from a carer support worker who had arrived to take a mutual client on an outing. At the time I was looking to step down from a management role and I was very interested in the services Crossroads were offering. I joined the team a few weeks later, in the Summer of 2017, primarily assisting vulnerable people to access the local community and supporting family carers to have a much needed respite break. It’s so rewarding to see the relief on a carer’s face when you arrive to take over the care of their loved one. Also to participate in the enjoyment of supporting someone to get out and about; to a favourite shop, the park, a café … Having had the opportunity to progress, I am now back in a senior role and my hands-on experience and knowledge of our clients and family carers has provided a valuable foundation for my current position.