AUTO ELECTRIX - Mobile

Had an immobiliser issue which thought would be a lot worse then it was. Andy and his apprentice made quick work of it and for a decent price. Only a couple hours of work and the car is back up and running. Highly recommend.

Great service, professional and knowledgable. I messaged on Google with my issue (Ford focus instrument cluster very common apparently) mind was put at rest pretty quickly and I was fitted in within a few days. Andy arrived to where my car was left because it wouldn’t start at all. He was on time and took over and removed it well within an hour. Bought it back refurbished (at a very reasonable price) the next day and viola car running again! A few other issues he flagged but was extremely transparent showing me the full report. Very pleased with the service and will definitely recommend! Thank you again :)

Excellent service , had a battery replacement for my zafira that would not start in my drive , I encountered all sorts of error messages, and I was quoted £418 from Vauxhall , Andy squeezed me in next day , took it all apart and checked it , with some very expensive looking equipment, I have to say I was a bit pessimistic, thinking the worst but in just over an hour it was all sorted , professional, polite and superb value fir money ( £193) Thank you

Andy was amazing, very genuine. Diagnosed within an hour. Absolutely a no brainer for anyone in need of an Auto Electrician. Thank you.

Brilliant customer service. Prompt arrival at property to view and diagnose the vehicle faults. Excellent communication and careful removal & reinstallation of BCM units and instrument cluster.

Would highly recommend Andy as an auto electrician! Quick response, actually managed to squeeze me on a busy schedule when I had an electric emergency. Great advice and extra help with having the ar booked for fixing/MOT.

Andy did a great job with my completely-dead BMW EV, which no other mobile mechanics would touch. He sourced in advance the part he suspected was the problem, communicated well, attended promptly and was friendly and professional throughout. The fees were very reasonable and overall it was a great service - I’d thoroughly recommend.

Proceed with caution - bad experience!Maybe I was an unlucky one-off? But I defiantly feel I received a poor, yet expensive service.I cannot recommend them at all.I do not believe auto electrix operated in a professional, efficient and economical manner on my camper van. Throughout the massive period of 47 days that I was without my transport, they did get her running again, but were unable to remedy the various electrical faults that manifested themselves along with the main issue, of what they say, transpired to be a wet ECU. I had to eventually draw an end to their spiralling costs across two branches and take the van away - now running, but with many unresolved extra issues.I subsequently took my vehicle to another firm, who were not ‘blinkered and focused' on specific electrical matters. Neither did they shirk away from dismantling components to properly investigate matters - which revealed matters unseen by Auto Electrix! They resolved all of the remaining issues swiftly and economically. They also reassembled the vehicle properly, too. Something that Auto Electrix failed to manage… (Apart from many loose or ill-fitting parts, the plastic housing to the electric seat edge is broken and will not fix back and electronic position adjuster knob keeps popping off when I exit the van).When all reassembled, the garage wondered how all these issues related to a wet ECU? So they put the original ‘wet’ ECU back in, and the van ran perfectly - it still does. Auto Electrix were adamant that the additional issues were down to an incompatible or faulty replacement ECU - so during the time the van was with them, I had to purchase THREE ECU’s which were obviously not required.In my humble opinion, Auto Electrix does not appear to have a broad-enough experience of how motor vehicles work generally. IF there did, they’d be able to apply their specific electronic fault-finding knowledge to the bigger picture. They spent an inordinate amount of time being 'too close to the trees’ - when they needed to stand back and use some general automotive knowledge.I courteously requested a review of the £1328 element I disputed, out of the £1775 I was charged. The proprietor rather aggressively waffled his way around justifying the majority of this and offered to consider reviewing about 30% of that amount/work over the weekend. He never came back to me. When I chased him up, he eluded me again. When I eventually I got through to him, he was dismissive and declared they were totally justified in charging what they did and that he’s not bothered about getting one or two bad reviews.I did eventually speak to the proprietor Andy at Auto Electrix to establish what he had decided about their charges. He wasn’t concerned about not coming back to me. He dismissed any refund whatsoever and washed his hands of any responsibility!I even suggested I’d reduce my refund down to only £455 just to get this put to bed today, and I’d ignore the majority of my concerns. He rather rudely hung up!Obviously I feel financially hard done by. I feel the motoring public deserves to know of my sad experiences here, so they can consider whether they want to risk the same. Please proceed with caution - and a fat bag of money.

Yesterday, 04/09/23, Andy arrived within 1 1/2 hours of my call for help. My motorhome had a total vehicle and habitation electrical failure. Very friendly and politely, Andy diagnosed the problem and restored electrical power to enable the vehicle to function. He also identified 4 additional failures on the habitation side. He did all this in an hour at a cost of £70.00! He booked me into the Auto Electrix main garage tomorrow, 06/09/23, for further diagnostics and repair!! Andy is professional, extremely knowledgeable and very competent. I thoroughly recommend his Mobile service and exceptional customer service. Thank you Andy

Fantastic service from Auto Electrix. Diagnosed a series of intermittent electrical faults extremely quickly and economically. Gave a full explanation of the cause and solutions, and followed up with a full report of the diagnostics. I wouldn't hesitate to call them again - Thanks!