Finest Autos LTD

Do not buy a car from this dealer. I have waited 6 months to place my review due to our ongoing complaint with the financial ombudsman and trading standards. Rob (as he calls himself) sold us a car that went wrong within 9 weeks of purchase. We contacted him to discuss this under the 3 months warranty that he told we had at purchase and we were told we needed to prove the fault existed before hand. We then went and paid for a diagnostic out of our own pocket. To cut a long story short the car had an ecu failure at a cost of £1200 just for part. Rob even spoke to the bmw agent whom we got to call Rob to discuss the fault on a recorded line and told him he would not help and for us to take him to court. He even said that if we did take him to court he would just close down and open under another name. Now is this the words of a reputable dealer? I think not and we are leaving it for trading standards to decide upon. My only commet is the same as the start. DO NOT BUY A CAR FROM THIS DEALER.

Purchased a Maserati Levante from Rob just over 90 days ago. He was recommended by a family friend. Totally transparent friendly guy. Great finance options too.

Dishonest | 25 Nov 2020 The owner sent the car to me uncleaned, large scratch on rear, fuel filler flap not working I have to use a screwdriver to prize it open. He promised to pay for repair if I got a quote. So I paid £85 for a valet he gave me £20. I ran around to get a price for repair on filler flap and sent it to him, he promised to sort it but he now ignores all my calls and texts. On top of all this despite numerous requests he has given me no details of his advertised 3 month warranty.

I purchased a car from Robert back in September 2018, the vehicle was described as registered as having none structural damage"

Such a shame, started out so well. My son found his perfect car, having saved up for ages, Rob was a true gentleman and salesman. The transaction was smooth and agreed to pick the car up the following week after some cosmetic works to the car and general tidy up, sadly when picking the car up the following week there was an additional dent so it had to go back to the work shop for repair. In between requested full details of the full service history" that was stated while the car was advertised

I had a terrible experience with this dealer. I went to see a car and liked it. The dealer asked me to pay a deposit of GBP 150 and pick up the car next day at 11. I went there on time and stood in the cold for 40 minutes with my 3 year old but there was no sign of the dealer at the shop. No response to my calls or text messages. I got a call in the evening asking me to come over next day. Worried about the reliability of the dealer, i had a another look at the car. The car was showing 'SRS - Restraint system malfunction' light. He promised me to refund the deposit if i didn't like the car. I gave him my bank account. It's been more than 2 week but there is no sign of refund even after many calls and text messages. Mate, hope you enjoy my money

After almost searching for a family vehicle for almost a month we came across a 2019 Vauxhall Zafira advertised by Finest Autos, after reading a few of the reviews I was a little apprehensive. However we decided to go down and have a look. We ended up purchasing the vehicle. To date the Zafira has been fantastic. Rob was friendly and gets straight to the point. That’s one thing I appreciated. Some of the reviews do this company a disservice. 5 stars from me

I wish I'd read the reviews I would never have bought from him.Reported jobs that needed to be done soon after i purchased the car June 2022 but I had to keep chasing him. He doesn't answer his text, emails or calls. I had to keep randomly turning up at the showroom. Still to this day 1 job still hasn't been done. If your looking at the reviews and haven't bought yet save yourself the hassle.

Very informative. Extremely impressed with this gentlemens after sales. purchased a vehicle 2 months ago with three months warranty experienced an issue with the clutch. Contacted Rob and he replaced it and provided me with a courtesy car. Great service.

I can’t praise Rob enough. He bent over backwards to help me to buy my car yesterday. No hard sell, no messing around, just an honest decent bloke who made me feel very comfortable. He even came with me to test drive the car because I was unfamiliar with the area and he knew we’d had a long stressful drive to get there. Despite the drive I would have no hesitation in buying a car from him again. Highly recommended. Thanks Rob!