Royal Crown Derby

Royalcrownderby is always top tier when it comes to products! Great service , amazing customer experience and as always lovely pieces! Ty so much !

Very disappointed. My son drove 12 miles today for an Easter treat to breakfast in your tea room. Unfortunately I was offered a choice of cold sandwiches and paninis which I did not want for my breakfast. I asked if I could have toast and scrambled eggs which I thought was an easy task, but I was refused even though it says on the website menu that hot food is served from 10am all day. I appreciate that it is Easter weekend, but I didn't think I was asking for much effort.

Royal Crown Derby produce some of the finest China in the world. We were very fortunate to go on one of the factory tours, and were shown the manufacturing process. It was fascinating to meet the skilled crafts people at all levels of the operation. The friendly staff were only too pleased to explain what they were doing and obviously took great pride in their work.

The shop is really pricey, beware, there are some very good pieces of pottery for sale and some offers. I have recently been on a tour of the working area of Royal Crown Derby and it was really interesting, especially the painting and transfer section. Staff are friendly and very knowledgeable, ask as many questions as you like. There is a small cafe but again pricey. Car park is small, it pays to park in the city and walk in, takes about 10 minutes. Not suitable for children, I dont think

Very friendly and welcoming staff, great selection of Royal Crown Derby products and some good offers available.

Lovely shop and the cafe is friendly and serves good cakes and coffee!

Stopped for lunch - pleasant cafe, friendly staff. My toasted sandwich was generously accompanied by a fresh yet simple salad and coleslaw.I’m not a fan of loose leaf tea - I thought there was a magic strainer in the pot - so I wouldn’t agree to that again.

Totally recommend it ! At royalcrownderby yoy can easily find everything even if yoy are searching limited edition pieces! Will buy again from you for sure.

We absolutely love Royal Crown Derby products and decided to book a private guided tour with the museum director, Elizabeth. There were beautiful pieces in the museum with interesting stories, which Elizabeth knowledgeably talked about. She was engaging and welcomed questions.Highlight of the tour - getting to flip through a design book from the late 1800’s.The reason for 4 stars and not 5 is because we feel the museum space was a little rundown and some investment in updating the room to display these works of art is required.From reading other reviews, it looks like they used to do a factory tour, have a tea room and a shop pre-pandemic; unfortunately we didn’t have the pleasure. Hopefully you’ll bring them back!Thanks Elizabeth for the tour and for making it special for us.