TrustTwo

Bad experience, rude customer service. This company will call your working place to identify you. The first loan company i came across does that. I told them I'm not comfortable with them calling my work place. Just incase in my company will question me. The advisor advise me to lie to my company. I told the adviser I can not lie just to get this loan. The advisor rudely said well I cant go forward with application then and will close your file.Advice other people who are looking for a loan or desperate for extra cash to stay away. Because at the end of the day it's only disappoint.

DO NOT USE THIS COMPANY!!!!ABSOLUTE NIGHTMAREThey don't take payment when money is there.and then charge you late payment fees.I have been lucky enough to get out of this loan.But I'm still receiving emails, text messages saying payment failed?Trading standards need to shut these loan predator's down ASAP!!!

Dont bother applying if you're on furlough because they wont accept you. So I just spent ages filling details out and calling them for them to tell me this. I dont know why they dont just put this information straight on their website before you apply to save you time. Only reason they got 3 stars is because they were very nice on the phone.

DONT DO IT!!! Absolute nightmare company to deal with. I’m two months off from paying back my loan and I honestly can’t wait to be done with it, there’s been months the payment hasn’t been taken from my bank despite the funds being there and they’ve harassed my guarantor for it without contacting me and then charged me late fees despite the fact the money was sat in my account waiting for them to take it...when I contacted them about it I got the response “sorry there was a fault on our end but because the payment is late we still have to charge the late fees” Then there was a month where I had to pay them a few days late I rang them in advance to tell them that they said it was fine then harassed my guarantor again for the money! The communication between the team is clearly an absolute joke!

Trusttwo helped me through the process as a guarantor with clarity and patience. They kept me appraised of progress throughout and took time to ensure that the loan I was guaranteeing is the right one and affordable from the borrowers perspective. They also made sure I understand the circumstances that would lead to me making repayments on behalf of the borrower and that these are affordable from my perspective, should the need arise.

Awful company. Don't go anywhere near. I was a guarantor for a friend and was hounded for payments in arrears when an arrangement was already made to defer the payment. In the last 5 days I've received 2 calls per day stating the account is in arrears and requires payment, even though numerous conversations have been had stating that the account has no outstanding payments and that it had actually been overpaid by £145. Staff are utterly useless and either do not make notes on accounts or are incapable of checking notes before making phone calls.

A Completely bogus company. They spoke to me as a guarantor and said I need to upload my payslips following an email instruction. I never received that email and when called back they said my information is not in their system. Then they said it was declined although they neither informed the applicant nor the guarantor about it. SO DO NOT WASTE TIME WITH THEM.

Very disgusting and bad loan company. The account representative was rude. It took more than 3 days before my guarantor was able to fill the form because of error from their online form. Finally when my guarantor was accepted, I called for the next step, I was put on hold for like an hour, later I was transferred to a very rude account representative that told me I couldn't get the loan because I have not been in the UK for 3 years. I later got the same loan from Amigo and the loan has been paid back. TrustTwo just wasted my time.

Absolutely appalling service and very concerning that Trust two want to contact your workplace. I wouldn't want my manager knowing I was taking out a loan and shouldn't have to divulge this confidential information to my workplace.Also what exactly is the point of doing an online application then asking all the same questions on the phone??Sort yourself out. To all of you out there that need financial help asap and from a good company go to Amigo! Trust two i will never be using you again, completely false advertising and information given to people just to get a customer on the phone and then mess them around some more. Seems as though having a guarantor and good credit isn't enough for this company