MERKUR Casino Aberdeen

First time visiting with my friend. Wasnt gambling just taking a step back and seeing how its done. Great ambiance, very busy at peak times. Fast paced environment and staff very bubbly and happy to help! Will certainly visit again as you get vouchers for each time you visit being a new member!

Very Hostile Non-Scots on reception, unable to find member details. Refused entry Id Do not waste your time here.

Great casino friendly staff really nice sports bar And good bear

Went to the casino with 3000£ in my pocket to play roulette.After losing 1800£ they tell me they have a limit of 2000£ buy-in.Thry did not provide me with this detail wheb i was buying in for 1800£.After a long debate i just bought in for another 200£.After i lost those,they tell me i triggered the limit buy-in and i am banned until i provide soirce of income,wich i agreed to send my bank statements on the spot.Ofcourse they said its gonna take up to 1 month,and i should wait to be contacted.I was respectfull with the staff and i did nothing wrong to deserve this treatment.The worst casino to visit.Its old,its small,the managers have no empathy and they dont treat people nicely.I will never step my foot in this casino ever again.The manager said i can withdraw mlre money by card from cash desk.Ofcourse there was a limit of 1000£ wich they said its a monthly limit.These people try to stop you even if you want to gamble with your legally earned money.So after loosing 2000£ in 40min(time in wich someone could have told me there is a limit so i can adjust my bets) i was told to leave and not come back until i will be contacted.Funny thing is they did not asked me if i have the same phone number (wich i dont) or my email.So stay away from these people.

Put customers 1st. And look after them. Best casino I have ever been too. Managers superb (john) offering personal touch. Brilliant...

Work night out - meal was lovely. The service was excellent. Good atmosphere. The staff were great, especially when showing us how to play blackjack and roulette, it was a good laugh.

Good food ,great service. You can pay using the casino chips.

Staff was great and very helpful and it was a happy/fun atmosphere

If you will try to order some food/snack on saturday night good luck! At 0100 i tried to get pizza and breakfast and guess what, they run out of it! On a saturday night!!!!! After 20 mins i went to get just cheese gralic bread and they told me they not allowed to take orders anymore, like you know its saturday, so how about order enough stock and get staff to suply the demand. I really liked this casino, but now i think its so bad.

Couldn't play black Jack table because nobody was available to cover. Couldn't order food as there was a large table awaiting service. Doesn't deserve 1 star. Extremely disappointed. Otherwise nice place for a beer.