B Knight and Son Ltd

Excellent customer service response, excellent advice, excellent fair pricing a pleasure to do business with.Many thanks to Neil Bratton for all help received. Well done every body

We’ve hard large wood electric gates and a side gate fitted by this company in the past and I would highly recommend them. However, my husband and I went in two days ago and the gentleman that spoke to us was rude and dismissive and made us feel we were wasting his time, will not go back.

Very fast service and reasonable price, really helpful people. Answered the phone immediately both times I rang also.

Pop in for 90 fence palings. We got what we wanted and the guy was extremely helpful, even helped us load them in car. It took less than 10 mins excellent service

My partner went today to get some wood ..Don't know who was on sales this morning but whoever it was I would suggest that he needs a course in customer service ..In credibility rude ....Ill tempered, not helpful ,bad mannered and at times even swearing at my partner ..arguing about who should have a tape measure on them ,customer or salesman ..sort it out guys ..was a bad experience would rather give money to a private businesses than national one but it's made us think twice

Appalling customer service and a surreal experience where I was most definitely made to feel my custom wasn’t wanted.I apologised I hadn’t realised I needed to call first... he stared blankly at me. I asked for some timber in 2.4m but they only had it in 3.6m. I asked if they would cut it down for my car roof rack... he argued about why I didn’t want to put 3.6m on my roof rack then stormed off without saying a word. I waited 4 or 5 minutes, no idea what he was doing or where he went. Was about to get back in my car and drive off when he reappeared with the cut timber. When he demanded I read out my card number I said I was paying contactless Apple Pay (which is encouraged since COVID-19)... he huffed and then flipped and started shouting as his colleague.Maybe it was just a bad day, I won’t be going back to find out though.

Excellent old school company, value for money, quality products Great Service

I looked all over the place for some light brown Creatreat and finally found Knights just up the road from me, I phoned up and they stocked it so went to fetch it, great customer service. Thankyou