Countryheat

I called to ask for a quote to install a wood stove. They advertise themselves as Hetas installers. The lady I spoke to was very rude, she asked if the flue needed a new liner. How would I know, surely that's their job when they come to survey? I explained that a chimney sweep had advised that our flue was fine but our stove needed replacing. She said 'why don't you ask them to fit it then' I thought this was very rude. She clearly did not want the business. I will not be recommending them, I will try elsewhere.

Not very customer friendly

Replaced an open fire with a heta ambition 5. Great job, great fire.Both Martyn and Lorraine were very patient and helpful while we decided which log burner to have.Highly recommended.

Friendly and helpful with a little showroom and great knowledge.

Fantastic service, friendly & helpful advice, We've had 4 fires installed over the years by Martin and his team. I would highly recommend.