Birmingham City Hospital

Months trying to get an appointment for a potentially serious dermatological issue. An hour before my appointment they sent me a poorly presented text telling me it was cancelled because the doctor hadn’t turned up. This is midweek at 9am, I had booked time off work and queued in traffic for no reason and I’m now back to square one.

I had horrible experience with this place. I said i have a tokophobia caused by my own near death experience When i was born. I said i think only option for me is c-section. I was supposed to have an appointment with a person who would explain me all risks etc and then, if i still will be conviced about my decision - i will be allowed to have it. Hospital cancelled all my appointments. Then i had an appointment with really rude, chauvinistic, misogynistic Man - gyneacologist Neil Shah. (He havent even checked my cervix during these appointments, as gyneacologist should do few weeks before labour) this appointment took about 2 hours, He kept repeating he wont allow me to have a c-section, No matter What, and if i start to be in labour I’ll be forced to give birth naturally. He also said something immeasurable stupid and untrue - that in Poland they only know horizontal cut for c-section. I was shocked, he tried to insult me/‘backward’ Poland or what ? I was so stressed and depressed, which was obviously very dangerous for my pregnancy. I finally asked for an appointment in PALS - I told them about this situation, they spoken with Neil Shahs team and they promised me if I start to be in labour they will provide me c-section. So he set up the date for my c-section which was 3 days after my due date. I heard later from my colleague who’s also doctor in City, he is famous for his hate for c-sections and he’s extremely racist (he doesn’t look like born in the Uk or not even in Europe). I can’t believe he’s still working for this hospital

Avoid this hospital at all costs.My fiance went here and we was told a 6 hour wait in A and E times they got his name wrong I his tag so they couldn't at first locate him on the system previous mediacaal notes . The wait went up to 8 hours than 10 hours. We was there 14 hours on total.The toilets are disgusting. There was sick on the waiting room floorI reported it at 9 . No one cleaned it until 8am .Staff only called patients once in the waiting area if you miss your name you have to knock the door and staff were rude about it.yet down the bottom of the corridor you just cant hear what name was called .My fiance had to wait for a ct scan but the stupid nurse injected the dye wrong so it would of gone into a muscle not the vein. The staff dont have a clue what the are doing its disgraceful . He had to have it redone and wait hour's for one. His still waiting now. They haven't given him his medication and had to wait from 9am. It's now 8pm . Its not on.One staff was very rude to me when I walked Into the room said so who are you . I said I'm my fiances care giver and his partner but she went oh who do you work for? Meaning company I said I don't I work as a live in care giver and she said rudely so what do you do. I told her and she went oh . instead of saying aww how nice yer she was very nice to everyone else entering the room why?I was polite to her.

An absolute joke. 11 month old daughter waited 4 hours to see a doctor with temperature of 39.4 at the paediatrics emergency department and we were told that children are not a priority unless it’s an emergency. I’m pretty sure being on the brink of a seizure is an emergency. Nurse did not adhere to infection control when taking observations. Looked at me like I shouldn’t have been there, no compassion whatsoever.

Currently here to visit the children's emergency care unit with my 5 month old daughter.We have been here for almost 3 hours even though they state the wait time is only 2 hours and they don't seem to prioritise patients in order of age at all.They also enforce a one parent per child rule even though there is plenty of space so I'm having to wait out in the corridor which absolutely reeks of urine, with nowhere to sit because homeless and drunk people are laying across all of the chairs - I can understand enforcing this rule when it's busy but not when there are plenty of seats available within the CECU.

The staff on ward D25 where kind professional and very caring from the domestic staff to the nurses , the wonderful anesetic guys and surgeons and everyone in between. Excellent care at this hospital from the initial consultation until i was discharged. The Gynaecological team could not have been any better.The ward was spotlessly clean also.

On Tuesday, I waited in a&e after being inappropriately triaged by a&e receptionists when I called 999 and said I am on my way after a head trauma. The consultant was grumpy and could not care at all than about NHS costs and saying to go private for a full MOT when I asked for the bare minimum. It stunk so badly in the toilets.I’m someone who hates needles and hospitals. The staff especially reception need to be adequately trained. I had to fight with the hospital for my full records, I asked daily and was denied this and told they have till 19th Dec. I said with a head injury, you want me to wait a month for my medical records. The consultant wrote false clinical notes and did not do the measurements she claimed to do.The HCA, Jenny was ever so lovely and kept me calm. It’s stressful going to A&E, but this was by far my worst treatment I had by the NHS. Jenny was the only one who truly understood me, and Amy - one of the lovely staff members who helped triage me.The nurses were just trying to do their jobs. The consultant couldn’t care less if my arm was hanging off, she definitely wasn’t showing signs of equality and being attentive towards diversity. Her lack of empathy and communication puts questions into her practice truthfully.

I accompanied my daughter to city hospital. It was as if I was watching a comical drama. A& E was in undated with patients. There were more police on the floor babysitting man babies who cant be -have themselves, all at the cost of the taxpayers. Kick them into booth camp or the army. The handful of nurses, Doctors and care staff working so diligently in trying to do their best in caring. I saw one nurse still eating her lunch while's taking a patient to the toilet. Six ambulances on the fore court with patients on board waiting to be seen. For those reading this, please go easy on these dedicated staff, they are doing their best working in a hospital that is literally fragmented. The NHS is Dead.

Can take a while to be seen but staff try there best hospitals always trust to help people best they can even with travel expenses in some cases this hospital does have to deal with some of the worst patients imaginable plus people from the hmp prison around the corner but its so much better then the reviews that Karen's are giving it's free and saves lives be grateful it's there

Visiting the A/E Eye clinic with my wife who had been sent by her doctor. Though there was a queue at the reception she was dealt with quite quickly before going on to see a triage nurse before being passed on for further observation. Given the number of people waiting to be seen and that it was Bank Holiday Monday, waiting time and dismissal totaled five hours. The only complaint was the offhand attitude of the doctor who attended to my wife .!!!