Pentagon Lincoln Tritton Road | Peugeot and Motability

DO NOT take your car for a diagnostic check.......they will NOT give you a print out of what it says the fault is and they will charge you for the most expensive repair they can.Took my C4 in for a diagnostic check after a warning on the dash 31st OctI was expecting to read the print out on collection of the car........ Sorry we don't do printouts"!!!"

Just took my car to be looked at. Got 3 years spoticar cover. Got to pentagon Lincoln. To be told I have to pay £120. For the first hour. For them to look at it. Not even had it a year. The car is juddering and losing power. This charge was not said to me. The bloke I spoke to tried to call me a lier. How dare he. I know what was said. . Why should I pay when they sell you 3 years warrenty. Disgusting. Will never deal with this company again. More bothered that my car is due its service next month. Not about the problem in question. 5 days I have been waiting for a call back regarding my request to cancel the 3 years spoticar..as I'm now getting rid of the car. Spoke to someone this morning who didnt have a clue. Told me I would receive a call back within 15 minutes still waiting. Left another voicemail with the accounts team. Still nothing. Spoke to customer care team. Still no closer to getting this issue resolved. All I'm wanting is a refund for the 3 years spoticar cover.

I will not be using the Peugeot dealership and would advise anyone who’s thinking of doing so to be very, very careful!Yesterday, a man who I guess works behind the main desk got into an argument with a customer, and then he offered the customer to take the matter outside, threatening to fight him!I appreciate that customers can sometimes be challenging, and even aggressive, but the appropriate way to deal with such a matter is to either refuse service and ask the person to leave, or if necessary to contact the police. Aggressive behaviour should not be engaged with, and it especially shouldn’t be offered up by an official employee!I am absolutely appalled by this and I hope the management have taken appropriate measures and fired this employee for gross misconduct. This man is clearly a danger not only for customers, but probably to other employees too, who I can only assume have felt shaken by the incident.I would recommend anyone thinking about going to Peugeot here, go elsewhere instead, at least until this employee has been fired - 0 stars!!!I have since seen your response to the above review and think it is a cheap attempt at damage limitation. I can assure you there was no misunderstanding. If a female member of staff is being threatened, my sympathies go out to her as I appreciate how frightening that can be. Regardless, the police should be called. The male member of staff was not offering to escort the customer from the premises.Slamming doors, swearing, and offering someone out is not an appropriate way to escort a customer. Calling another member of staff over to deal with it so he doesn’t punch the customer, and stating that he doesn’t care about his job also doesn’t seem like a misconstrued escort? Discussing the matter with you personally won’t resolve much. I am not the customer who was in the situation, but it is incredibly important to highlight these kinds of dangerous acts to others, as doing so may alert managers to future threats and issues, and protect people. I work in management and know that I would want to be alerted to such events, and so I am doing the same here.Might I suggest the male member of staff learn how to appropriately conduct himself at work? I understand you cannot publicly condemn your employee on a google review, but I truly do hope that you deal with this matter behind closed doors. That man is a ticking time bomb and it’s only a matter of time until he costs your company money, customers, and more.

Turn around from first contact-service staff (Sean?) was informative and pleasant. The delivery driver was nice and all in all it was a professional and positive looking at air con/mats/tyres, etc.(thanks to mechanics etc).

Recently taken delivery of a Corsa from Pentagon Vauxhall Lincoln. The service was excellent from the initial test drive and the handover with Harry . All the relevant information and questions were handled in a very professional and friendly manner. Nothing was too much trouble, I would definitely recommend Pentagon.

Amazing experience. My coolant cap got broken and stuck inside the tank, called up the parts team for Vauxhall, got through and managed to get a new cap immediately. I’m a young female with no knowledge about cars and when I came to the store to pick it up, Reece was very welcoming, and went beyond and above expectations by installing it for me (without me even having to ask). This was greatly appreciated. This employee managed to relieve my car anxieties instantly. I’m very thankful.

I recently purchased a 2020 Vauxhall Astra - I dealt with Paul Askew.Not only was he extremely friendly and informative.The finance was arranged with no issues and the whole deal was concluded smoothly.I will be back once the new fully electric Grandland is released next year.Thanks for all your help Paul - Highly recommended.

Served by Lucy who then passed us over to James Excellent customer service polite professional staff Car was booked in and sorted within 3 hours

I had been looking for a new car for a while and spotted just the car I wanted online. I travelled up from South Wales to buy my lovely VW Passat from Liam at Pentagon Citroen. The buying process was efficient and his description of the car was spot on. Many thanks for your time Liam in getting me and the family sorted with our new wheels.

I recently purchased a secondhand Astra,Paul Askew was the salesperson who dealt with me.I found him to be very polite, friendly and knowledgeable. He responded quickly to my enquiries, answered questions I had and at no time did I feel pressured.Thnks Paul