Ocean Spa

Myself and my daughter had a heavenly neck and shoulder massage, it truly was the best massage we have ever had, well done to our lovely therapists

Good Spa. Not massive but the bookings seemed very controlled so the facilities weren't overwhelmed with people, I had more than enough time to try everything out and relax at each facility (apart from the Ice Box, not sure how -16C is relaxing for anyone, but it was fun to try)Very impressed with everything. Friendly staff. Very nice massage.

Snow cave was out of use foot spa was a waste of time sauna was good but steam room door didn’t close properly hydro pool and outside hot tub were both ok not really worth £25

Spa prices reasonably for what you get. Was a lovely afternoon. The Spa didn't have the Snow Cave on at the time of our visit which was disappointing. Also some electrical wire on show in one of the showers. Reported to the Spa who quicky for maintenance to fix it.

Tried calling several times to make a booking and not able to get through

We turned up and there was some confusion over the times booked!! The receptionist KELLY was incredibly confrontational unprofessional and unhelpful….. we were all shocked at how rude and unhelpful she was. We are group of older ladies who have used spas for many years and one who works in the beauty industry and never have we been spoken to in such a way! It was almost like she was on a power trip and really pleased we were late for our spa trip! Being rude to us infront of other people waiting for spa treatments seemed to give her pleasure. As a regular visitor to Butlin’s I will no longer recommend the ocean spa or visit again!

What an amazing experience..the spa was great and it had an outside hot tub, inside jazzuzi, sauna, snow cave, foot spa and heated relaxation seats. Then I had a silky skin package which included a body scrub, massage and manicure by Chloe, which was brilliant and I've never been so relaxed!!

Excellent value for money spa at Butlins, highly recommended that you book a session when you stay over.Snow cave, sauna, outdoor hot tub, steam room and a big jacuzziSlippers and robes included with fruit and water also.5*****