Lloyds Bank

they are always helpful here. but security guy need chill out lol he take this work to seriusly...

After being with lloyds for over 10 years, I've seen lloyds go down hill. The service has been getting poorer and the customer satisfaction hasn't been up to standard, what it used to be 10 years ago is alot better than what it used to be now - and it's nothing to do with Covid.Lloyds used to be my main account for buying and selling. After recent experience with the staff, I feel insecure to use my account incase if anything was to happen.Whenever I call and want to speak to an agent, I have to go through a whole long process at least 3 minutes before I can get through to the right section and then I'm in a waiting list for over 20 minutes. It's ridiculous.Ive shifted to another bank and the process is alot simpler, quicker and hassle free.

I have a bank and it does not meet my request. It is not considered a bank. Every time I ask for a 50 Australian pound note, a new printer does not meet it. For your information, my friend took me to the bank for him and submitted his request immediately. I thought about changing a bank

I love going to the bank to get support withdraw or deposit and get advice about financial sides of lifeAnd i would recommend people to help teach new people the services and knowledge bank teaches via social media blogging etc more and help inspire motivate more people to do good its kind and good vibesIf they have £0 but have spent 100% on bills etc i would say essentials are more important than long term short term fill to help reach long term so its like i got a financial failure which means that failure is a part of success keep praying and never give up on goalsInspirational profesional progress advices

Went there for new account and the person refused to accept NHS registration letter as proof of address, asked to bring new letter from Surgery stating this person is registered here. Next day I went back to him with letter from NHS Surgery stating this person is registered here and signed by Doctor too but this person again refused to accept it and asked to bring letter on Doctor's letter head and not NHS. Nhs said this letter is acceptable by all banks and this is the only one we issue to all.I asked to speak to manager and this coward then claimed to be manager. Extremely pathetic service and nonsense behavior.He didn't care about my 63 age and would say anything hilarious to satisfy his career aspirations as a clown.

I visited the bank to change my name after marriage. The staff members were kind and polite. I only had to wait 5 minutes, then the whole process was quick. I'm happy with the service.

I've been with Lloyds for many years. I deal mostly on their website now which is so easy to use, but when I do go in to the bank I always find the staff so friendly. I would never change banks, they are just like their tv adverts, BRILLIANT!!