Blackdown Rings Kennels and Cattery

Booked my cat in for boarding last minute for the bank Holiday weekend. Staff were friendly and my cat was well looked after.

Refused to allow us to see the cattery premises. Something seriously dodgy going on here. We thought we would be shown around on arrival but was met at the gate. We had to leave them because too late to find somewhere else but worried all week about how my cats were. On the way to home to collect them we phoned ahead & asked to see where they had stayed. Was refused & again we were just met at the gate. Will never use these people again.

I was a little worried about leaving my dog at the kennels she's never been before, but I didn't need too. When I picked her up the children were telling me how quickly she runs after the ball and super fast. Telling me she's been happy and has been very good all week. Which made it feel like home from home.Only one downfall was that they were too busy when I booked her in for me to look around. Will definitely use it again

Unbelievably poor experience, would recommend turning and running for the hills. I called ahead on the day that I was due to drop my lab off at the kennels for the weekend and asked whether when I dropped her off, I could see where she would be staying/ sleeping which is a very reasonable thing to ask (and I think most owners would want to see this too), the owners responded rudely saying that they were too busy, that no staff wanted to take customers on tours, and that last time they let someone in they took up way too much of their time. I said that I fully appreciated how busy they were and promised to take up 5 mins of their time at the most to just see the kennels make sure I’m happy leaving my dog there and leave. After about 5 mins of back and forth on the phone I was told that I should find somewhere else to take my dog. I found it completely astounding that they find it so unreasonable that owners would like to see where their pets will be staying and think it’s a massive red flag that the condition of the kennels are very bad, or that there’s something dodgy going on there. Would certainly recommend that people look elsewhere. Will also be reporting to the local authority that inspections should be done.

I wanted to board my cats here and made enquiries, and I was delighted to hear they had availability. However, when I requested (as per their website) an appointment to view the facilities, I was advised that this was not possible as they were too busy at this time of year to show anyone the cattery. I was told that if I was booking my cats in, I would need to hand them over at the gate and would collect them at the gate upon collection. I did query this because as a pet owner, I want to see who and where I am entrusting them. I was surprised that this was considered an unreasonable request. I therefore can not review the cattery on its facilities, as I haven't been permitted to see them and the website itself shows no photos of the cattery. My review is based on the facts presented. I won't be booking my cats into premises that I haven't checked for suitability.

Have used cattery a number of times, always very helpful cat appear happy and unstressed when I collect them. Happy cats happy owner.

I've been taking my two greyhounds to these kennels 2 or 3 times a week for over a year now while I work overnight and I have always found them to be excellent. The owners and staff are very welcomng and friendly, walk my dogs every day and the accomodation is always clean with comfortable beds and fresh water always available. My hounds Will and Grace are very happy and contended there, it's like a second home! The staff are also hapoy to accommodate any medical needs or changes in routine with my dogs and I have no hesistation in recommending these kennels for short or long stays.

Our go to kennels for when our cat needs to be looked after. Friendly and helpful, and good price, £8 day if you provide your own food. Cats all have individual large pens with scrstchposts and other items, with heated sleeping compartment and music is played during the day to help keep them chilled!!

please be aware that as from Christmas 2014 Blackdown kennels and cattery are now under new management. Any reviews or negative comments towards our company are related to the previous owners of the business. we pride ourselves on giving every animal in our care the utmost attention and care. we work 24/7 around the clock if needed to ensure all animals are comfortable clean and happy. You are more than welcome to visit our kennels to see how we work and see how pets are kept in our care. regards Mr and Mrs White new owners at Blackdown boarding kennels and abbey lodge cattery

A lovely family run kennels. It was clear just how much Ken cared about my treasured dog. When I picked my labrador up it was clear he was a happy dog and also very clean too. Thank you Blackdown Ring- we look forward to booking again.