Didsbury Jewellers Ltd

We had previously received a great service by Roger when having some jewellery made a few years ago.However, I visited the shop today with some sentimental gold to request a valuation.We walked into the shop and straight away I felt anxious and I should have left, the front door was left open and it was just too busy. I spoke to a lady who preceded to look at my gold in a open store, just leaving it on the counter. The gold was sentimental and she didn’t show any empathy at all. I was anxious that anyone could easily swipe my gold off the really open counter. I received the price, from walking in the shop I knew this wasn’t the place to sell it. I just wanted to get out of the shop.Roger is really friendly, the other staff need to learn some professionalism. There should be room or area where customers feel comfortable.Sorry to write this after such a good experience previously.

Visiting the area from North America about a month ago. I needed a valuation on some jewelry. The experience was excellent and I can 100% recommend this shop. The man who helped me was a gentleman in the true sense of the word. There was no charge for the 45 minutes he spent cleaning the items and giving me a verbal valuation, which was what I needed. I since obtained a written valuation elsewhere in line with what the store in Didsbury gave me. This seems a very honest and trustworthy place, based upon my experience.

First time using this jewellers and had fantastic service. They fixed a necklace for me which is of great sentimental value. It wasn't worth much monetary wise however Sandy treated it as if it was very precious.I'm so happy with the service & result, not to mention it was ready a day early and was v.good value for the new chain & repair. I wouldn't hesitate to use again.

I went in todsy to get a necklace, I never really go into jewellers but it looked good on the outside! The lovely lady helped me take on and off my necklace and I bought a lovely piece of silver and I love it! Thankyou for the lovely experience!

Quality family Jewellers the business also offers a superb currency exchange with better rates than high street banks

Friendly service and good prices for watch straps - highly recommended : )

Again, do not understand the negative comments. The bloke running the shop is an absolute gent and fixed my bracelet for free.Absolutely recommend.

Took back a bracelet that was faulty only had it for 5 days cost 300 pounds refused a refund lady was agressive in the shop offered me a credit note and told me they don't do refunds after explaining her obligation under various consumer rights she reluctantly agreed to give me a refund.Awful experience avoid this shop.

I can't understand why there are such negative comments on here.As I've Always had Great service from Roger&his lovely staff. Sold jewellery got fair prices;Rings polished/reshaped &given advice So would highly! RECOMMEND !

I went into the shop on April 25 2023 and I gave them a sterling silver ring and asked for it to be sized down a bit so the lady at the counter said ok and gave me a receipt for size down to z+1 and she said it will take up to 10 days. To do. I STILL am yet to get my ring back they haven't called me I've been there twice and they said a bit longer. Im sorry I hate to be that guy but they have effectively stolen one of my prize rings. Would not recommend. Keep yourself and your jewelry away especially your rings.