Bowburn Library

TITLE .. YOU'VE BEEN A GREAT HELP NICOLLE - THANK YOU .I have known Nicolle as a pleasant , smiling library employee for at least the last 5 years. She and her senior colleague Christine were very helpful in catering for my late Mother's reading needs during the last 3 years of her life and I'll always be grateful for that.The main purpose of this review , entirely for Nicolle , was to thank her for her great knowledge beyond the many books stored in the library ( I'm referring to that T word called Technology ! ) AND for continuing to be patient with me , the ever talkative, recovering anxiety patient ( discharged almost a year today .. feeling fine but still prone to blurting out his life story to everyone who'll listen !! )I have my hair cut every 5 weeks at the nearby barbers in Bowburn ( they have to be equally patient by the way ! ) I usually drop in to the library to utilise their accessories on the way home ie photocopying , computing etc as sadly I've never been a bookworm as such.On walking into the library today I thought Nicolle is a helpful person but i'll be out of here in a jiffy empty handed ... how wrong I was to my delight !NEEDED A PRINT OUT OF AN EMAIL FROM A MOBILE PHONE ! ( ANDROID )This appeared to be degree of difficulty 9.9 to me and INITIALLY Nicolle looked to have drawn a blank saying that there was insufficient WI - FI to link printer to phone.CHEERS NICOLLE ! .. This is just Greek to me and just as I was about to leave she offered the suggestion which ultimately solved the problem and led to some lovely chat about the charitable content of the email to be printed .KINDNESS IS THE GREATEST GIFT I THOUGHTit required me knowing what my email password was to log in as myself and I think Nicolle required mouth - to - mouth resuscitation when I said I was capable of doing this !!!!!Found email got it copied and its now safely and I might add selfishly pinned on a wall at home as a record of a donation I've made to a Music Therapy Centre in New Zealand.Last word goes to very helpful Nicolle who admitted to not being at all good at receiving praise face - to - face. Well just read this my friend and have a private moment or two to digest it but I implore you to show the same good humour you displayed to me today when reflecting upon reading this in 5 weeks time when we have our next little chat on 9th May . ( Deal ?! )Take care now NicolleELLIS COXON.

Nice little library with a decent book selection and quite a large children’s corner given the size of the library. Free rhyme time for babies/toddlers too

Very nice friendly staff. Nice selection of books for adults and children. Often have some children activities on too. Librarians happy to order you books in if they are not on the shelves

Very good staff are friendly and helpful thank you

Very helpful staff

Friendly and helpful staff. Good events for children like crafts and story times. Only minor gripe is poor wi-fi.

This is the friendliest of libraries and the excellent staff will always help you to order in books. It's also a warm space" in these cold times."