Alexander Removals

We used Alexander’s removals March 2021 and can thoroughly recommend them. They came recommended to us and I can only say great things about my whole experience with them. From booking in to completion they were professional efficient and friendly. Our move was not straight forward but Alexander’s was by far the best part of the moving process. If you are looking for a removal company do yourself a favour and choose Alexander’s and take one part of the stress out of the equation! Thank you very much team Alexander’s

We used Alexanders in February 2017. This was following a personal visit to discuss the job by Alexander himself who was extremely helpful. The team on the day could not be have more helpful or professional. They bought two small vans rather that one large one because of weights restrictions on our drive way - this was at no extra cost. I would certainly recommend them and have done to a friend who rang me to thank me for doing so as they went above and beyond for her.

I rang around a few companies but found Alexenders to offer the most competitive offer so chose them to undertake my move.I wasn’t disappointed. They are very friendly and really worked with me through a difficult move with ever changing dates. In fact they were extremely understandable and really helped in a stressful situation.I highly recommend them!

Couldn’t have asked for more from this removal company. From Alex coming over to listen to our needs, the promptness of the quotation and the 4 chaps who worked their socks off on Good Friday, everything was above and beyond what was expected. A massive thank you for making our move as stress free as possible.

Arranged a home visit for a quote. Impressed they came on a bank holiday. Friendly and informative, I was told we would receive the quote within a day or two. Despite lots of phone calls ( talking to a never ending answerphone) we are still waiting 10 days on!!!!

Nick and his crew were so fast loading and unloading and communicated well.

Gave me a quote for removals. Seemed knowledgeable and motivated. Quote was comparable to others.

Alexanders came highly recommended from a friend. As per previous reviews, I had some initial trouble contacting this company, but once I did, the service was absolutely outstanding. They offered a range of very competitive quotes, one option offering 30 days free storage (should there be any problems with the sale). As it turned out, at the last minute, we had to use this option. I don't know how we would have managed without this. Everyone I dealt with was courteous and professional. I would highly recommend this company.

Excellent service from start to finish. Alex in the office was always friendly and very helpful. We received a very competitive quote for the massive amount of furniture and belongings we have amassed over the years.Copious amounts of boxes and tape were supplied for packing. On the day Chris and his 3 men turned up at 8am as arranged and didn’t stop all day, loading and unloading the two 10 tonne lorries and one Luton van we required. We moved from Warboys to Benwick and we’re unloaded and done by 4pm.No breakages and very friendly, highly recommended.

If I could give zero stars, I would...The driver of the van actually stole my rather expensive watch.In the morning whilst waiting for the dynamic duo to turn up, I noticed my watch on my chest of drawers. I picked it up and placed it in my bedside cabinet, thinking that I didn't want to lose it in the move. After a very long day and of course, an extra 5 hours (paid of course), my back was in pieces. My painkillers are kept in my bedside cabinet. I went upstairs (whilst the dynamic duo continued to unload their van) to get my tablets and when I opened the drawer, I had a rummage and happened to notice that my watch was no longer there. I got my partner to come and have a look but nope, it was definitely gone. I got the two guys in the garage and told them that my expensive watch was missing and the only people who'd touched the bedside cabinet was them.I was very clear that if my watch wasn't produced, I'd have the police out to search them and their van. After a couple of awkward minutes, the driver asked me to join him on the driver's side of the van. His English wasn't that great so he typed a message on Google translate. He said something along the lines of 'I saw the watch and I really liked it, so I took it. I'm very very sorry'. I was fuming at this point so I asked him for it back, immediately. He stepped into the van, lifted the passenger seat up and retrieved my watch. He handed it back, apologising profusely. He couldn't even look me in the eyes. I advised them to hurry up and leave.Now, my biggest concern is, what else did the sticky fingered little goblin steal during the course of the day?If I hadn't gone to get painkillers, I'd have been none the wiser and second guessed myself about what I'd done with the watch when I'd next gone to wear it.I immediately tried to call the move manager, Spencer but could only leave a message. I also emailed them but being Friday night, didn't get anything back... Well, not until Monday morning (20th November). I spoke to Spencer who genuinely seemed shocked. He said that he'd speak to his boss and that he'd probably be in touch. Sure enough, within half an hour, I had the boss on the phone. I explained everything to him and he said he'd get back to me within an hour and a half. Four hours later, nothing. He did message back saying that he wanted to speak to the driver.No word for a few hours. Eventually he sends a text saying that he'd spoken to the driver and he'd given a very different story (I bet he did) although no explanation as to what his story was... Their investigation was complete. Case closed.Unbelievable...Anyway, my advise to anyone thinking about using these cowboys, just don't. If you can't trust your movers not to steal from you, then do you really want to take that chance.You have been warned.