Archers Health & Fitness Club

I have a membership at the gym and swimming pool and im getting fed up with the hygiene of the whole establishment…theres lumps of hair all over the floors in the changing rooms and sauna/steam which should be swept throughout the day i see alot of staff doing absoloutely nothing throughout the day just sitting at the desk on their phone when they could be working to maintain the gym and changing rooms. The changing rooms are extremely dirty even the keys look like they need a clean and they feel greasy, the urinals are constantly leaking and a wet floor sign is the only solution staff have im sorry but i really think you all need to have a meeting to discuss all of this bevause the gym is starting to look run down and im tip toeing through messI hope this gets seen to otherwise i will be finding another gym to attend which is a shame bevause you have good facilities unfortunately they are just not looked after!

Friendly helpful staff . Was very welcoming on my 1st visit to making me join as a member

Really like this gym club, it's got all the equipment you need and the staff are fantastic. They pay great care and attention to developing your personal training programme and helping you achieve your goals. Class selection is really good. The gym also gives access to the swimming pool facilities, steam room and sauna.

Worst customer service. Glad I didn't join.

Terrible gym, very overcrowded never get to use the machines unless you have time to wait. Full of kids mainly mucking around.Lack of ongoing support from the instructors. When you cancel your membership following there policy. They fail to acknowledge it and send you debt letters, even after you've provided them with proof! Hitchin has many gyms pick another one and avoid this one!

I went to this gym with an exercise referral form for health conditions & to lose weight. I felt like there wasn't enough support to push me to my weight loss goals. At the start I booked in for an induction, got there and the PT was with someone else, no apology for my time wasted from the receptionist and I had a text to confirm that I had that induction booked in.I came in again and had this induction but received an email that I didn't attend this induction so this gym isn't managed well. I rang to see why I received this email and the lady started coughing down the phone?The receptionists were hit and miss for customer service, the gym facilities, changing rooms, classes & pool were fine but the staff and the way this gym is managed is the disappointment

I got referred by my doctor for health reasons I am love it I have a grate trainer we made a programme for myself. All the staff are lovely, helpful and they care about you I don't pay the full amount for membership fee but I can still use the swimming pool, any class they have and the gym also the steam room and sauna. The members are friendly as well. There is always someone there to help. I look forward to going to the gym never though I would feel this way.

Decent community gym with lots of machines and free weights. Their online services can be a bit confusing so sign up in person for a good deal. The pool is nice, too. Sauna and steam room are not the best I've used but still get the job done.

I think overall this gym is not bad but is also not great, there's a lot of annoying things. I go to this gym but I'm already thinking of cancelling.If you want a pool, sauna and gym in one package this might be for you if you don't care much about being hardcore at the gym.There's no place to stretch, the weights area is quite small. The water in the showers can't be regulated, so it's always really hot.It seems the sauna and steam room haven't been working for a long time, and I still pay the same price. Which is annoying. This was one of the reasons why I joined, to use the sauna.Overall I think what it makes me want to leave is definitely the stretching area, there can only be one person there at the time, not even a covid measure. Just it's how it is, too small.The pool outside is nice. That's it.

A really decent reasonably priced gym and swimming pool complex. Far cheaper than its contemporaries. I rejoined here in 2022 after trugym in stevenage Roaring Meg closed. High quality and still the best value for your dosh than any other place really.