NCP Bromley The Mall

Absolutely avoid! If you have to park here then pay via the app and not the ticketless way. No response to messages to pay. Nor did their website work. Useless and terribly done. Customer service was friendly but called from a random number, apologised for the ongoing issues and errors with their website but it all seemed very dodgy to be honest. Waited ages on hold when I called directly. Such a sham - I hope they’re not overcharging unsuspecting customers who don’t chase them up!

Don't park there and if you do be very careful. The payment machines are sometimes very slow. Besides they don't always work and you get fined £100 for that, as others have stated . It's £60 if you pay within 14 days, but even 1p would be unfair in such cases. In my experience, appealing the fine did not work as NCP replied back saying that they had evidence that I parked there, which I had not denied in my appeal - my honest argument had been the payment machine issue. I suspect this is part of their business model. I reluctantly paid the fine as I can't afford to waste time in further appeals or suing them but I'll never park there again. Luckily there are plenty of other car park options in Bromley and NCP lost a customer who had parked and paid them tens of times before.

The entry and exit ways are so tight. Be very careful.

Ridiculously low roof. Smashed car boot against roof. Stupid car park

I parked my car here while visiting my acupuncturist. There is plenty of space for parking, payment is easy. Of course, would be nicer if it could be cheaper, but that is just a dream.

Very tight to get in and out of. Website for 'pay later' is awful. Trying to find how to pay is very unintuitive. App not supported on modern Android phones. Dont understand why they can't just use an established app like Ringo.

I was trapped there for hours, as the car blocked an already narrow passage and no one from the car park was willing to help. There is no one on site and when you call the number provided they basically tell you that it is not their problem and to find someone else. Zero help, zero assistance, zero solution! If you have things to do with your life and don’t want to spend hours calling people who don’t care avoid this place!

Very narrow ramp. Even the parking bays are narrow and short. The payment machines are hidden and no signage. We had to ask someone. The app is only fir season ticket holders which I found very strange.

Our go to parking for when shopping in Bromley. Is a bit pricey. When you leave you pay on the machine, takes cash, card and contactless. Tend to find nicer and nicer cards in here compared to shopping mall car park. I had a few issues in the mall car park, so happy to pay.