Handle with Care (Black Country)

Absolutely terrible. This company took over my vulnerable mother's care for literally one week before relinquishing their services and confusing and upsetting a vulnerable elderly woman. Nikki from Handle with care assessed my mother and stated everything was fine. It took us 2 hours to complete the assessment and my mother disclosed various personal details and issues she has, only to be dumped the day after. I inquired as to why they had done this and was told it was due to cameras being installed in the premises. This is a complete lie as I told Handle with care from day 1 there were cameras for my mother's safeguarding and they stated that it was not an issue and many people did this. They also tried to say my mother had been released from various care companies which was a complete farce as Handle with care were the first long term carers she has had as the previous was just 6 week enablement and not LTC.. They have obviously lied for reasons I can only consider are financial as the only different question than the over the phone assessment was regarding private or state provided care and my mother was the latter. (just my opinion)

Great people!!

Outstanding care thank you so much for looking after my mother

Handle with care are really helpful and caring. They looked after our mum at home with care and gentilness and were very pleasant especially Bachary Sam and Josephine. We learnt a lot from them. The Moreton siblings.