Happy Hounds Pet Services

Booked my dog in for day care but turns out day care means they get taken out in the van for most of the day to attend the 45 minute walks they also do with groups of dogs. As my dog is small this will have been far too much exercise. When I expressed my concerns Hayley the business owner was very understanding and lovely to deal with. However she wasn’t the person doing the day care for my dos, that was another family member. When I spoke to the person caring for my dog, they were rude, abrupt, accused me of being the issue, couldn’t see why I thought 3 x 45 minute walks might be too much for my dog, and said it wasn’t the place for me or my dog. Never had an exchange like it with any business. Upon first meeting, I got told this day care would be a home away from home but when I questioned all the walks they said they couldn’t leave day care dogs home alone for licence reasons which I totally understand, but as there are 4 of them my suggestion is alter the walk scheduled to ensure paying day care customers have one of you home with them. From 8am until 1.30pm my dog was in the home for 45 mins. He attended 2 long walks with other dogs and after I expressed my concerns, spent the rest of that time was in the back of a van. Can see this place gets rave reviews for walks, and for a walk I would recommend. Day care is NOT day care, it is dragging your dog along with their walks all day and for that reason I would say avoid!

I have used Happy Hounds for a few years now and very very pleased with both Hayley and Shirley. I don't just trust them with my cat but also my home when we go away. Thank you Hapoy Hounds for your professional service.

We have been using Happy Hounds for walks, day care and boarding since our dog was a puppy and couldn’t be happier. Everyone involved understands dogs well and are great with our boy who can be nervous at first. We completely trust them with our dog’s welfare and he is always so excited to see the van pull up.

What a fabulous family business, my 2 dogs love their time with Hayley and her team, they add variety, from agility in the field to walking on the moors. They also feel very “at home” when they have boarded and have a great time.But I think their biggest strength has to be the added personal touch, always willing to go the extra mile, which is very much appreciated. I would wholeheartedly recommend this very organised, well run professional business (and so would my 2 happy dogs)

Hayley at Happy Hounds is now my go-to lady when I need someone to look after my cats. She and her family colleagues are polite. Cheerful and very reliable. I can highly recommend her services.