Darlaston Family Practice: Drs Khan & Merali

Absolutely disgusting.Despite 111 referral to the doctors and they still refuse to see my little one.Only provide phone consultations when phoning for my poorly baby. Multiple times we have asked for face to face appointments to be told there's none available (even when you phone straight away). Yet you can't book appointments for a future time? So how are all the appointments getting booked up if you only allow people to book for the day they phone.An absolute waste of time doctors, the midwife was horrendous during my time of pregnancy. Assured me she would see how I was getting on post birth, had the worst birth experience and not a peep from her. Not surprised really.Shall be looking to register elsewhere and will be reporting this matter further because its just not good enough when you're missing work to try and get a Doctors appointment for your poorly baby.0 stars and don't register here.

DR Khan&MeraliDarlaston Heath CentrePI FORD StreetWednesburyWs108syHi there nhsI contacted you about information going missing of my nhs appAnd could not log inIt's working again nowBut I believe my doctor got up setHe should have had phone me to dayDoctor said he ring me Few timesOn the nhs appI just look few minutes agoSays failed encounterBut my phone never rangdoctors on nhs app as putHe phone and put timesI phone the doctors my selfStaff keep saying doctor runningLate and phone me backI just look and they put fake Force information on sayingfailed encounterThis is 3nd time something like this as happenedOne time was fake person with police at Walsall hospitalTurned outWas doctor MistakeSome one upset staffTrun out was some1 elsAs phone them about letter sent meThink the doctors Holding a grudgeAs I complain about him beforeAs he was not treating my injurysAnd he doing this little bits of timeLittle edits input on computerAnd if don't Catching and CheckBut I can GuaranteeThe doctor not phone me and its easyproof from my phone recordsThe doctor am very Racist against meAnd with what going on with tv newsHe Sabotaging my accountAnd took him 8months to update my mri scan InformationCan you again fix thisAnd remove the fakeEdits againand need find new doctor tooAsApI believe heIn dangering my Health on PurposeOne time I had letter sayingI was in Surgery and up set staffI was never thereI believe he getting mix upLike hospital thing againThere is so manycover doctors thereDoctor KhanCancel appointment all justBlanks meI do now and just rememberedOne time few yrs ago nowHe had my number on tick box redI ask him what that was and tick it again and want blackCould be Mute/ buttonMy injury And illness as been made worsere by his Failure to treat meHe never like meFrom day one when i saidI was injured in armyIs there a way to sue themAll a solicitor to contactI had back tumourAnd not been treated for yetI have liver Disease not treated meI had 2 mri scans and not Treated me all told me the ResultsAnd been long long time timeI phone Walsall hospitalMy selfThe staff said theResultsBeen sent out long time agoMy GP and the staff thereAm all Compose liearsI never seen click of staff that cover up bad PracticeI phone them to day keep saying the doctor going phone me he running lateKnowing they had noIntention to phone to treat meThey doing something to phonesAnd computer thereTo make it look like it there endBut I would not believe all trust themMy selfI want to complain and looking to sue themI missing out on Important medication and not being TreatedFor illnessI not takeing this lies and fake ending information and reportGod dam Slimy snakes

My Dr, is Dr Khan and he is the best Dr I have ever had. He is so helpful and makes u feel at ease and nothing is ever too much trouble. I also have to say how good the reception staff are, I have been with this Practice well over 35 years now and the Girls are alwaz so kind and attentive and have never let me down. Thank u all for making my life easier, Julie x

Absulute rubbish! My son has a life thretening condition. Pharmacy has send urgent perscription request (for an item he can not funcion without) on friday. Next thursday the pharmacy has not receive the perscription so I called the GP and was assured that it will be send after lunch the same say. It was not. At the time I am writing this the GP is closed and my phone call is redirected to the company they don’t even work with anymore.And that is not even the First time that has happened.This is the last time they put my childs life and health in danger. As soon as I sort out the prescription I am moving my Family to new Family practice.

Terrible service and advice. Staff don't care about patients. There system for booking to see a Doctor is a joke and when you do get an appointment they don't add notes to your record so no info on what's been discussed. Staff are blunt and insensitive to patients needs and concerns. All round just awful.

This Drs is by far the WORST I’ve experienced I had a baby in covid and he’s literally been seen once, he’s now 2.5 but hasn’t had any checks, I’ve never seen the health visitor once. I’m still waiting to hear back about a referral I requested in June for my baby. I have a life threatening condition + high risk birth & had no post-natal checks at all.I book a phone consultation via the app a month in advance for myself and they phone when they feel like or not at all. But they are able to text you EVERY single day throughout winter about flu jabs.You get through at 9:02am for a sick child to be told there are no appointments left, there are only two receptionist there so I highly doubt you’ve booked the whole day between two people in two minutes. So always end up with a sick toddler in urgent care aka a dump for five hours.Will be going back to my old drs and travelling the distance. Absolutely shocking and neglectful behaviour.

The Doctors are great.Getting an appointment in less than a week is almost impossible, especially when you spend hours on the phone going through a waiting list that says your 3rd in line, then 7th, then 4th, then 12th, and finally it goes through but just ringing out then cuts off.. so then you go through it again.The reception can be quite rude and unhelpful...They changed my address without my consent, but when I asked for it to be put right, I had to fill in a form else they wouldn't do it.. ridiculous.

This is the worst surgery ever. You can never get appointment and if you do is only as a phone consultation and you feel rushed and the doctor can't really bother with what you have to say. Absolutely disgusting.

Absolutely useless,never answer the phone,if you're late for appointment they cancel there and then but when they are supposed to ring you they never ring you on time then you can't get in touch with them because they don't answer the phone just constantly in hold,worst doctors service in darlaston I've never met the doctors they are always too busy only ever met locum or student doctor's this is rubbish,never known ofa doctor's that closes midday,just rubbish,doctors are always late

Ever since my previous doctor died and my other doctor retired (The Shahs), this place has gone downhill. It's a shame because the Shahs used to fix me every single time. I've never been with another practice in my life but I feel I have to move. The receptionists are always lovely though - both of the stars are for them, I've known one or two of them for years and they're always smiling.The Locum doctors I had once or twice were both amazing though.The one thing I cannot understand is why these two newer doctors have brought this place into the dumps. It's not just impossible to get an appointment with them, but the advice is often dismissive when you do and the concerns of the patient are very clearly not being listened to. Please bring in better doctors. I really don't want to move.