Turtle Beach
25 Reviews
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
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Contacts
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Joe
26.02.2024
Turtle Beach
Ive bought my last headset from these guys , they NEVER last longer than a year, very poor quality build for the price
Michelle Hearn
21.02.2024
Turtle Beach
Have been trying to get thru for a replacement part for weeks. Every mail box is full...?
Lee King
15.02.2024
Turtle Beach
Poor build quality been replaced TWICE then they sent me XBOX headphones instead of PS4
C A
31.01.2024
Turtle Beach
No way to buy a replacement parts (leather is coming out after just few months of usage on a headset that costs £199)
Steven van Dijk
27.01.2024
Turtle Beach
I recently purchased a Turtlebeach Headset from a store in the Netherlands that had filed for bankruptcy; so there was no return policy in place.Upon arriving at home I found out the microphone was not in the package. Figured I’d give it a shot and email Turtlebeach Support about this issue and their first response was to simply send them my address so they could mail me a new microphone.Top notch customer service!
Dean lowry
09.01.2024
Turtle Beach
Shocking customer service proved proof of purchase transaction and recipe fair enough they where out of warranty but will to pay to get them fix I knew the where out of warranty so I didnt ask to be fixed for free... Yet again they would rather u spend another 300 quid on a head set than fix a regular customer from my very 1st x1 totally disgusted
Phil Naughton
29.12.2023
Turtle Beach
Developed a fault within 6 months. 2 months later and still no replacement under warranty. VERY POOR SERVICE
1111
22.12.2023
Turtle Beach
Bought 3 Turtle Beach (expensive) gaming headsets now. They never last longer than 6 months. Impossible/Evasive customer support/Spare parts. Never again!
Leon TheProfessional
20.12.2023
Turtle Beach
Appalling customer service, it takes a week to get a reply, then you respond only to have to wait another week for another reply. You cannot reach anyone by phone. I have had 2 faulty items from this company and would never use them again.
Chris “Ernest Fishingway” D.
19.12.2023
Turtle Beach
The product I bought (a Stealth 450) just broke due to what I think is poor quality. The plastic snap of the headset just got old really quick eventhough it did not lay in the sun. It was always kept in an container. These guys from their service department can't (or do not want to) help. They say my guarantee ran out. Definitely no buying recommendation! These guys waste ressources and money.
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5 Lingfield Cl, Darlington DL1 1YG
Turtle Beach