Hughes Heating Services (Shetland) Ltd

The most punctual plummers that I have ever had the pleasure of coming and work for me. Very pleasant chaps

After being found stuck with no heating or running hot water with a 7 month old baby at the end of October and with my car in the garage all week I contacted Hughes to desperately try and get someone out to see if they could fix my heatpump. I was initially told to try other companies first and when they didn't have much experience and refused to see me I phoned Tommy whose number I had from a previous job who outright said he wasn't willing to come to see me and offered no other alternative to try and help us. With a small baby who was cold and I was on my own this sent my stress levels through the roof. It turns out we needed a new heatpump and who we ended hiring was more than happy to help us quickly and swiftly. We have since moved away from shetland and we will not miss this type of poor service from Hughes or any tradesmen in shetland alike. I know I'm not the only one who had issues.