TUI Holiday Store
80 Reviews
- Friday9:30 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
About the Business
Access Denied |
Contacts
Call Us
+441924386060
9 Westgate, Wakefield WF1 1JZ
Hours
- Friday9:30 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
Features
- Wheelchair-accessible entrance
- On-site services
Recommended Reviews
Odelle
22.03.2024
TUI Holiday Store
Ellie at the Wakefield store is an absolute gem! My first time booking a holiday and she talked me through everything, called when she said she was gonna call and made the whole experience easy, calming and super exciting! Thanks again Ellie
Beth Carter
21.03.2024
TUI Holiday Store
The customer service I received from Kasia at this store was exceptional. She spent a lot of time and effort finding my perfect holiday and did so without it feeling like it was just her job. She genuinely cared about ensuring I found what I was looking for. Would recommend 100%.
Lizzie Billington
30.01.2024
TUI Holiday Store
Called this morning in a desperate bid for some help after failing with 5 different TUI advisors trying to make changes to our holiday due to my little girls allergy issues. Thank goodness Ellie picked up the phone, she was so calming and helpful and spent a lot of time going through different options and looking at the best solution for us. Ended up with a much better holiday booking for next year, with peace of mind my child will be catered for well. Thank you Ellie for your professionalism, kindness and patience.
Alastair Thirsk
28.01.2024
TUI Holiday Store
Fantastic service today from Kasha (apologies if spelled incorrectly, we spoke on the phone so didn't see a name badge). We needed to enquire about making a couple of changes to a holiday booking for next year and having really struggled over several weeks to get advice/guidance from the TUI call centre we rang the local shop to see if we could come in at the weekend and try and do it in store. No need" said Kasha who took the details of our query and after chasing this up for us with a few different teams within TUI
Diane Butler
05.01.2024
TUI Holiday Store
The staff in this store are always so helpful and knowledgable. I used to book online but I now book in store as it is a much easier and pleasant experience. I had excellent service today from Alex who helped me change a booking and also make a new booking.
Jessica Morris
30.12.2023
TUI Holiday Store
I had previously spoken to Katie over the phone and was so happy with the outcome of the call. I had a few options for my holiday, and was pretty indecisive. Katie emailed me numerous holidays that met the criteria I requested and she did not disappoint. Thank you Katie!
June Wood
29.12.2023
TUI Holiday Store
Just booked our Summer break to Majorca. Lovely Sally talked us through everything. So helpful and will definitely be going back to Tui again soon.
Sharon Danby
29.12.2023
TUI Holiday Store
Lauren was extremely helpful when I visited the Wakefield store to book our cruise. She was very knowledgeable about the destinations. I will definitely pay her another visit in the future.
Emma Farnsworth
20.12.2023
TUI Holiday Store
We came in to store today and spoke to Lauren to enquire about a holiday we’d seen online the night before but it had gone up in price that day, Lauren was very helpful and managed to get us the price back down to what we had originally seen it for, and got it all booked for us. She was very helpful and friendly and went through everything with us in depth, nothing was to much trouble. Will definitely go back into store to book future holidays also.
christine hall
19.12.2023
TUI Holiday Store
Excellent Shop and Customer Service from Alex who we have booked with today. Really pleasant experience and surroundings. I would highly recommend her as she is very polite and helpful.❤️
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Map
9 Westgate, Wakefield WF1 1JZ
TUI Holiday Store