Norbain SD

been supplying us with security products for quite a few years now, always happy with the service provided

The guys (and gals) at Norbain are always a pleasure to deal with and try their upmost to help wherever possible. Pricing is normally on point too first time round but on the odd occasion when that little bit extra help is needed to win a job they normally come up trumps..I've personally been dealing with Norbain for 15 years and haven't had a bad experience yet. What more can I say?

Wide range of products, 1st class customer care from supplier account team Chris Cooper, John Hartley & Tim Field. Great knowledge to help with sourcing products, very competitive with prices. Nothing ever seem too much, even when there is a hiccup or two, as we are all only human. Great care from customer services Jayne Dandy & Michelle Hanson, these two brighten your day and couldn’t make thing any easier to sort out. Deliveries are always well packed, so no damage getting your items to you. All round Norbain is a wonderful company to do business with.

Extremely unhelpful. We have vivotek cameras in the house we bought. They are not working correctly, which is why I tried to find someone who can help with them. None of the local companies work with this brand, which is why I googled the brand installers specifically. 3 companies came up, only this one in our part of UK. I called them just to be questioned on my employment history, kept on hold, passed around, hung up on, emailed and asked to call again, just to explain again what I was looking for and in the end of it I got an email back telling me to use google to find a local supplier. Worst customer service experience ever.

Norbain SD are the Uk's largest distributor of security products for B2B.Specialising in CCTV, IP, access control and intruder detection, Norbain is your one stop shop for security solutions.

I've been a client of Norbain for over 19 years and they've always been price keen as well as providing great sales and support. We've never bought a CCTV camera package anywhere else.Many a time I've had a last minute sales request or technical-assist requirement and whether I was calling from an overseas event site or locally, they were efficient and accurate.Its a confidence boost working with the team at Norbain.