Straffords Coaches Ltd

We used Straffords to take 80 children to Manchester for a school trip. The drivers were exceptionally professional and helpful, and dealt calmly with unexpected changes to roadworks and road closures in the city centre.

Recently had a trip with Strafford coaches, brilliant service. The executive coach had all modern amenities associated with luxury travel, air conditioning, on board toilets, hot and cold refreshments, phone charging points on every seat. Driver was smartly dressed in uniform and made us feel very welcome on board, very polite. Would recommend.

Been traveling with straffords coaches for many years. Fantastic staff.

If I could give them 0 stars I would. My daughters bag was damaged on the way home from guide camp and they tried to blame the tents, guides and my daughter for the damage. When I pointed out that the bag had a huge dirty wheel mark on it and rips and is full of dust and road gravel the rude woman on the phone started shouting at me and told me to bring the bag to them but they definitely won't be paying for a replacement. I politely pointed out that she was being very rude and she shouted at me a bit more and hung up! Do NOT go to these people if you want any kind of customer service, they are appalling and should be ashamed that they employ staff that are incapable of having a civilised conversation and responding to complaints without shouting and being rude!

Best coach service in North Wales

Straffords Coaches have been taking our Morris dancing troupe to competitions for many many years. The drivers are friendly and have now become people we class as friends and nothing is ever too much trouble for any of them. The office staff and owners are wonderful and will do anything they can to help you also. Larchwood Morris dancers won’t use any other coach company. They are very very reasonable in their pricing also. Straffords should be so proud of the outstanding service they provide. Thank you for many years of happy travelling.

We use Strafford's Coaches for all our residential trips as a school and I have also used them personally. Each and everytime we have a first class experience. The drivers are all very professional yet friendly and can't do enough for you. Nothing is too much trouble. They always look out for us on our residential trips, helping the children to cross the roads and make sure they're safe. The coaches are always immaculately presented both inside and out and are top spec. They really are beautiful coaches. I have no hesitation in recommending their service. Amazing!