Newark Delivery Office

Recently after months of missing parcels and letters, I had two geo tagged parcels delivered. I could see them as they sat in the 'delivery office' for weeks without moving.What I've discovered is that Royal Mail doesn't actually honour the fees they charge. Instead Newark Royal Mail deliver once a week, or I'd they don't feel like visiting your route, once every 4 weeks. It's telling and damning that Hermes deliver significantly faster.My advice is to ask the company you're ordering from to use alternatives to Royal Mail, that works for me. It's quite obviously a business not fit for purpose, enormously mismanaged. The staff have always been polite to me, they're also let down by horrific mismanagement.A relic of the past, use an alternative. Just not suited to a modern, fast paced environment.

Opening hours are embarrassing! This needs to be addressed.

Bloody disgusting took my parcel back to sorting office went to collect yesterday found out they had new opening hours 8-10 and 10-4 for the rest of the week. Why take the parcel back to somewhere they know if you work you cannot collect from. Arranged re delivery 8 days later not confident it will arrive.

I think they should change their Friday's working hours, I went there to send 2 parcels on Friday (one first class and the other second class) at 18:45 and they couldn't receive the parcel because the lory had already left and according to them 1 class delivery can't stay overnight but my second parcel was a 2 class one and they couldn't take it either.

The opening hours are a joke. Why is royal mail the most expensive postal service.

Ridiculous, it's only open 8am until 10am. Who can ever collect returned parcels?!!Do they forget people who go to work!!

If I could zero I would. What kind of office hours are those? Your driver's barely follow the instructions when you take the time to fill them in when every other delivery company can.

Visited today and mentioned that nearly every time I visit either a post office van or member of staff is parked in the disabled bay. I got a very rude reply that they don’t have to provide disabled parking, anyone can park in it including staff and I should park elsewhere. Not convenient when walking is very painful. Zero points for customer service.

The opening hours are not great 8am-10am on Mondays.....

Entire Royal Mail is a disgrace. Gutted by fat greedy scum bags for this? People need to go to jail at Royal Mail and it’s not wrongfully accused postmasters! It’s upper management and the private interests that have stolen a national asset. There’s a strong argument that what’s been going on is treasonous - treason is the one crime still met with capital punishment in this country which should tell you how bloody bad what’s gone actually is! Justice for the British public!!!!Just to add this is one of the few local DOs that list their number.