Cairn Estate Agency

Would have given negative stars if possible!Never rent a property from Cairn. My flat mates and I rented with them for our last year of university and had a plethora of issues with them.Firstly the flat was filthy when we moved in after it had apparently been ‘professionally cleaned’. It then took then 2 weeks to send someone out to clean it and they were in the flat for 5 mins and cleaned nothing.There was a damp spot growing black mould in one of the bedrooms that was reported at least 4 time and they did nothing to fix it and did not respond.The sink leaked loads of water all over the kitchen when ever we washed dishes we reported it at least 5 times and they did nothing to fix it.The buzzer was broken from the day we moved in and we reported numerous times eventually someone came out 3 weeks later and fail to fix it and it was left broken for the remainder of the let.We were then sent a threading email during our exam period about a party we apparently had while no one was in the flat. This email threatened us with eviction and ASBOs. We eventually after weeks managed to make it clear that none of us were in the flat on the date of the complaint and it was in flat another flat in building. This involved threading and condensing meetings with Carin in our flat in the middle of the workday and was very disruptive to our studying and uni projects in our finial masters year.Then when we moved out we were charge for cleaning (£150) even though the flat was immaculate when we moved out. We were also billed for mattresses even though they were stained when we moved in. It took over 7 months to reclaim our deposit of 3300 for the flat as we had to dispute so mush of it and in the end had to give in as we needed the money.In summary our letting experience from Carin was horrific no response to emails/phone calls, no flat maintenance and a complete disregard for their tenants. Not to mention the fist fills of money they took off of our deposit because they could.*Not to mention no fire training, extractor fan was brick the whole time never fixed.

Cairn have sold two houses for me now and i can honestly say that they were very professional in their approach from start to finish making the whole stressful time go seamlessly. Would recommend them to anyone thinking of selling or buying.

Dealt with Mark at Cairn for a 2 night stay in Glasgow at 20 Bath Street Central Apartments. Stay was excellent and apartment was great. Would go through them again as communicating with Mark was very easy.

Excellent service from start to finish. Jenny managed the sale of my house and kept me updated many times throughout the day with what was going on. She ensured that everything ran smoothly and I felt very comfortable with the handling of the sale. When I come to sell my next property, I’ll know exactly where I’ll be going to!

I spent the weekend with some friends in Glasgow at 20 Bath Street Apartment 1.1 through Cairn Estate and Letting Agency, the apartment was very stylishly furnished, warm and cosy. The beds were very comfortable and the the location was very central, fantastic for accessing the shops at Buchanan Galleries and also very close to bars, restaurants and the bus station. Really enjoyed my time in Glasgow. Thank you Mark from Cairn Estate and Letting Agency.

Hannah from Cairn Letting was an excellent support for me in finding accommodation in Glasgow. She answered my questions and concerns in no time and took my suggestions seriously and clarified them with the landlords. Even though the process was lengthy because I had lived abroad before looking for accommodation, the formalities were quickly taken care of when I arrived. The whole team at Cairn Letting also treated me very nicely when handing over the keys. I can heartily recommend this estate agency and if you have the opportunity to work with Hannah, I can only recommend her as well.

I have used Cairn on a property in Glasgow since February 2023 and their approach has generally been excellent. Communication is very important and I’m pleased with how the Cairn team interact with the tenant, ensuring things are flagged to me quickly and fixed.

We started using Cairn's services in 2018 and have always found our main point of contact, Heather, to go above and beyond the expected level of service. Certainly beyond a level of engagement compared to other property rental service providers we use.We do not believe there is a better provider of letting services, particularly in managing HMO properties in Glasgow. Cairn's professionalism ensures that letting requirements and legal obligations are never compromised - and interests are protected whether a landlord or tenant. And from dealing with Glasgow City Council and HMO renewals, introducing off-market opportunities, assisting with renovations, and day-to-day management, our interaction and experience with the entire Cairn team have been faultless. Thank you for the excellent service.PS: Any landlord underwhelmed by their current property manager should contact Cairn. Ask for Heather. You will not be disappointed.

Excellent experience renting with Cairn property since 2021. Our property manager, Victoria is always friendly, supportive, and professional in sorting out any issues. We are happy to have her during our tenancy.

I recently used Cairn for selling my property and the service I received was fantastic. Susan was my main point of contact and kept in regular touch with me throughout the full process. She was also very helpful and supportive when I had a number of issues with the solicitor I was using for the sale.I was extremely impressed with the photos and virtual tour that were taken for marketing the property, they were highly professional and attracted 30+ viewers. My property went to a closing date and sold within a week of being on the market!I wouldn't hesitate to use Cairn again in the future and would highly recommend them to anyone selling a property.