Harrogate Aquatic

Luke, Alison and Matt are a great team, providing expert advice with friendly and efficient service.I've just returned to fishkeeping, after a decade off. They quickly brought me back up to speed on the most recent trends and equipment.Alison helped me choose the right freshwater system (an Oase Highline 200). I've never used CO2 injection, Matt and Ali were a goldmine of technical and practical advice - thank you.Once I'd chosen my plants Ali made sure they were right for me, and even prepared and 'mollycoddled' them for my delivery.Luke delivered my tank and cabinet, helping me in with it and making sure all as well, he even made another trip, to drop-of a supplementary pump I needed.Little details seem as important to these guys as the big stuff like sales and orders - a good sign of a professional and ethical business.I've just spent an hour relaxing as my Amano shrimps demolish the initial algae growth on my moss and hardscape - bliss!Five stars - highly recommend Harrogate Aquatics.

Yes, there’s a great assortment of fish, plants and accessories but this place is special because of the staff who really care about what they do. We’re new to fish-keeping and regularly take in a water sample prior to getting fish/shrimp and snails. Today, our water sample was a little off so they advised on what to do to fix the problem (needed a bit pruning and tidying up in our underwater garden) before we go back and get the fish, shrimp and snails we want to add. Highly recommended.

They don't have much selection and depends on what you are looking for they don't have much stock either.Last time I bought a Betta. First of all they were searching for them because they were all over the place but in their aquariums. Finally I chose one. The next day I noticed it got ich. What a wonderful beginning?! Now I know why it was with other fish but of course they haven't said a word about it... I tried to cure it with heat, but it didn't work due to the heater which was off by 2 degrees (which is a lot - it's not from them)! I should have checked the temperature myself much earlier...The staff is friendly but I wouldn't say they are helpful because many times I was in the shop for like half an hour, I had to find them for help.Their website is not up to date, prices are wrong but at least they did price match. They started to update it during my visit. Even, after that it's not an expensive shop.Their only advantage is that there is no other freshwater aquarist in Harrogate.I'm sorry but I don't think I will be a returning customer.All the best and I hope you guys take this review in a good way to improve.

Great aquatic shop, we bought an aeration system for our pond 6 months ago it has been brilliant and silent running unlike our old one, lots of choice of fish and plants, and friendly staff.Would highly recommend

Friendly, extremely knowledgeable and amazing service. Staff are happy to take the time explaining all you need to know and give their advice. They have been so helpful, definitely recommend.

Highly knowledgeable and helpful, Alison was brilliant at helping us work out everything we would need to build our wildlife pond, and gave us so much advice and extra tips too! Can highly recommend.

I needed to find a replacement pump for a very old water feature. The help and advice I received was excellent.

Alison’s speedy action in helping us save our fish was amazing! Application of correct product to the pond and advise on action to take quickly restored the equilibrium to our pond!

I was left waiting I store go half an hour after I had decided what I wanted. People with ponds get priority it appears. All the 20 fish I bought died within 3 months bar 2.yet the fish from other sources are fine same species, same tank same food. Thoroughly disappointed.