The Fragrance Shop
25 Reviews
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- Sunday10 AM–4 PM
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
About the Business
Just a moment... |
Contacts
Call Us
01206803811
15 Culver St W, Colchester CO1 1WF
Hours
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- Sunday10 AM–4 PM
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Dixcha Limbu
12.03.2024
The Fragrance Shop
I ordered 2 perfumes for my birthday on September. I received only 1 perfume and an email saying the other perfume got delayed due to limited stock but will receive it after 2 weeks, which was understandable but after almost a month of waiting I called and emailed them about wanting refund now as I was tired of waiting for more than a month. It’s December 19th 2022 today, I still haven’t receive any emails nor a refund plus they haven’t cancelled my Tfs membership. I’m on 92th phone queue to speak about my refund with them as their online chat is helpless (always unavailable agent to chat).
it's not a tumor
12.03.2024
The Fragrance Shop
I went today to collect a order I made online, and I was greated by a very helpful member of staff who got my order . She was very pleasant and made my shopping experience today very easy . I would highly recommend this shop as the prices are also much better than most other shops in town
morteza m78
18.02.2024
The Fragrance Shop
Both the customer service and the store are very poor.
Simon Lord
12.02.2024
The Fragrance Shop
Bought a Miss Dior perfume at the Colchester store today as a birthday gift for my wife. The staff member said she would add their discount scheme but failed to tell me that this came at a cost of £15 per annum. I would NOT have gone ahead with the purchase had I known this - now I am stuck with this as I won't have the opportunity to go into the store to return my purchase before her birthday. Staff should be more straightforward and just explain that there is an annual cost - I now feel cheated
K 101
09.02.2024
The Fragrance Shop
Don’t buy from here unless you want to have to check up on your order every few days and get the same response and still get no order. Why list something on your website if it’s out of stock. Missed my fathers birthday even though i had ordered two weeks in advance. Also sometimes don’t even answer the phone so frustrating
Razvan George
06.02.2024
The Fragrance Shop
So good. A fresh friendly place where I'm happy to renew my fragrance as often as I need
AJ O
20.01.2024
The Fragrance Shop
The Fragrance Shop Colchester's staff was helpful. However, I am not impressed with their online service. I had to make 3 different trips to the Colchester shop to enquire about my order despite paying for membership, which offered speedy delivery. I am unhappy I took the offer.
Ginika Okeke
26.12.2023
The Fragrance Shop
Didn’t locate the place on google map
Jack Gold
20.12.2023
The Fragrance Shop
Ordered on line sent an empty parcel they are refusing to refund or send the goods - avoid. Use boots instead much better service
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15 Culver St W, Colchester CO1 1WF
The Fragrance Shop