Audio Destination

One of the best hifi shops I’ve ever visited.They made me feel very welcome and listened to all my needs.I didn’t purchase anything this time but I hope to in the near future.If you’re looking for a new piece of hifi definitely check out Audio Destination.Thanks guys for a great experience.

Great customer service. Emails were responded with quickly. Item’s were dispatched and delivered quickly. Would definitely purchase from them again.

Absolutely fantastic. Perfect approach with advise and knowledge. Excellent brands without as many dealers do by stocking 3-5 of the obvious ones. Very warm and welcoming. Being new to the South West I'm very happy to have a dealer that can cover all my HiFi requirements. Thanks Mike & Caroline

Mike and Caroline provide a very professional and stress free online hifi experience. There products are very well priced and they were always incredibly helpful and patient with my enquires. The whole process of buying some bel canto equipment was a delight and I highly recommend their services. Communication was excellent and very informative. Buy with complete confidence.

Excellent communication. Wonderful friendly people. Nothing was too much trouble. When my phono stage remote control would not work. Sent an whole new phono stage. Just in case. Could not speak more highly of the service provided.

I enjoyed a most excellent experience shopping with Audio Destination. Their communication is outstanding, keeping me constantly up to date with my order. They even shipped next day, Saturday delivery, going above and beyond what was expected. They even emailed me after I received it to make sure that it arrived in good condition and everything was okay. The used Charisma Audio MC2 cartridge, which they were selling on behalf of a customer, sounds glorious, thank you so much Mike and Caroline!

I just bought a set of active speakers (occasion) for my father (17/1/2019). Although their store is located almost 800km away (The Netherlands), audio destination gave me a good first impression: it is a real store, they have good reviews on their site and on google.A summary of my experience with Audio Destination;* they gave us honest reply's on our questions.* they took their time to answer all questions as good as possible.* their response was very quickly.* the tone of voice was very good.* they kept us very well informed about the progress of the shipment.* the product is exactly how it was described: mint condition.* they have shipped the product very well packed.* they have shipped the product quickly.* they sold the product for a fair price.My father is exceptionally happy with speakers and I am very happy about the service of Audio Destination. I will certainly recommend them.Kind regards,Jeroen (and his Father) – The Netherlands

The real test of a business is how they react when something goes wrong.I bought a streamer (second hand) from Audio Destination, fitted an upgraded power supply, negating any guarantee, and a few weeks afterwards, quite unpredictably, the usb output failed. Mike came up with a very fair solution involving an upgrade at half price, which I was happy to accept, and after a lot of work involving him and Caroline replacing a circuit board and sending the unit back to the USA, everything was sorted out to my complete satisfaction. Throughout this process they kept me fully informed and were unfailingly helpful and pleasant to deal with. They could not be more committed to their customers or to their business.It is very rare to find an audio dealer with a perfect overall 5* rating but in this case it is more than justified. Buy from them with complete confidence.

Popped in whilst on holiday in Devon. Really friendly people, with an infectious enthusiasm for both music and HiFi.