Finesse Windows

We have had excellent service from start to finish with Finesse Windows. Mo was the salesman who came out to look and advise on new windows for our house. He was punctual and polite and talked us through all available options. He supplied us with full quotations and detailed drawings. We opted to have the roofline replaced which Steve did carefully, causing as little disruption as possible. Once our order was placed Lindsey, the Client Co-ordinator took over, being fastidious in keeping us up to date with fitting arrangements via, email,text and phone. When Chris, Chad and Maisie arrived to begin the work we were quickly impressed by their professionalism and attention to detail. They were pleasant, courteous hardworking and cleaned up brilliantly at the end of each day. Throughout the time they were here the manager and surveyor both dropped by to check all was going well. The windows are stylish, of high quality and have a secure locking system, we are very happy with them. This is by far and away the best company we have ever dealt with, they exceeded our expectations.

We had a new front door from Finesse back in March. From choosing our bespoke door to the install itself, the whole process was completely smooth. Absolutely love our new front door - thank you! Will be returning when we need our windows replacing.

I am very impressed with the quality of service from Finesse. The installation of new French doors went very smoothly, despite some unexpected issues, thanks to the skill and experience of the fitters. After care is superb. I had a problem on a bank holiday Sunday and had this dealt with within the hour. Incredible service. Thank you Ray and the team.

Absolutely outstanding work and products supplied by finesse. We had new windows for the whole house, patio doors and new porch.The fitters Cameron and Dillon were lovely friendly lads & exceptional and extremely professional in the quality of the work they completed. Finesse have been amazing from the start to finish of the work been completed. They kept us informed at all stages of the process and resolved minor issues without any fuss straight away. Would 100% recommend them for any work that anyone is looking to have done. Without hesitation we will be using them again for a conservatory we plan to have fitted soon.Thank you finesse you have been fabulous

Excellent company offering high expertise and pride in the finish they achieve. From sales to installation and beyond, every member of the team has been respectful, expert and trustworthy. I can thoroughly recommend Finesse Windows Ltd. They literally do bring finesse to their work.

We have had units fitted by Finesse ant our house in Birmingham three times over the last twelve years, the last time being this month. They are always efficient and fast. Their fitters are pleasant and skilled, and their design and sales services helpful and not pushy. Their products are top quality. Furthermore, they always honour their guarantees, fixing faults where necessary, and attending.

We are so pleased with our new front doors and would highly recommend Finesse. We have had a lot of compliments already regarding the doors and they look fantastic as well as keeping the heat in, which is especially important with rising heating bills. We visited the show room and Tony was very professional and friendly, showing us the various designs available and giving us ideas for doors to suit our 1950s home. Seeing the show room definitely helps in making a decion on colour and styles available.We were also very satisfied with the price, the houses in our area all have 2 front doors and that meant we needed 2 at once, so they would match.Finesse happily visited our home to double-check the measurements and all quotes and illustrations of door choices were always double-checked too, so we got exactly what we wanted, as they are made to order. There was a delay in the construction as they are all made to order, but we were always fully informed on where we were in the timeframe, we set installation dates to suit. The fitting team were very friendly and professional and cleaned up well after the fitting, making sure we were happy with everything, we had a few small snags with a small area of seal missing on the door and Finesse were very happy to make this right and spent time and effort to get the doors just as we wanted. Lindsey in the office has also been very good in communicating with us as customers. We really couldn't be happier and it helps to support local Birmingham businesses and we wish everyone at Finesse the very best. Thank you!

I had an excellent experience with this firm, got 6 Windows and a door replaced and everything was handled in prompt, friendly and efficient manner - they handled everything and got it all done before the winter set in. Installation took a couple of days longer than anticipated, but they sorted it out with no friction

Finesse fitted new windows and doors at a rental property for us. Their service was, as ever, exemplary. Today, 8 months later, I thought a key had jammed in the front door. Mark came round less than an hour after my phone call to look at it. Obviously there was nothing wrong with their lock, just my unlocking skills! They then cut a second key for us within 30 minutes. What fantastic service! It's not the first time we have used them, it won't be the last and I wouldn't dream of going to anyone else. One of the few companies I have ever used who truly merit a 5 star review. I'd give them more if I could ⭐️⭐️⭐️⭐️⭐️⭐️