Newlife

Newlife has been an amazing journey. The staff are amazing and friendly. Very positive and always trys to keep their patients postive. They have been very supportive in our journey.

I have nothing but positive things to say about Newlife! Our journey started with them in January 2021. From our first consultation we felt at ease with everyone we dealt with. I have a high bmi, so to find a clinic that didn’t penalise you for this was a relief. At every appointment or phone call, the team were clear and helpful, no question was too small. The nursing staff are so lovely & supportive, even offering a hug when needed. We used Access Fertility who work closely with the clinic, and that was so easy and took the financial stress out of the process. Fast forward to today, and here I am, staring at my beautiful 10 week old baby girl asleep beside me. Thank you so much Newlife for making our dreams come true!

Newlife clinic has been a breathe of fresh air that I so much needed, given the experience I had at a previous clinic where we were just treated as a number.The people at Newlife clinic have been amazing and I feel like I have been well supported and informed through out. I have felt like an individual here rather than just a number and they actually care.Dr Khaled tailored my plan according to my situation and he always listened to every little concern of mine and explained things so clearly. His knowledge and experience made me feel reassured and I knew I was in the best of hands. His calm and collective energy was very much needed as I’m always so worried and stressed, so thank you very much.A special mention to the nurses - Simone, Lucille and Joanne you have been the sweetest throughout. Simone thank you for always uplifting my spirits and rubbing off that positive energy when I’ve needed it the most. You all genuinely care and that means a lot.A special thank you to the embryologist Sana, you literally took the time to answer all my questions and explained everything so patiently and in a way we understood what was going on. Thank you!Overall an amazing clinic with amazing people but mostly they have the experience, knowledge and tailored plan to help in all fertility issues.

An amazing clinic with the most amazing people.From the very first meeting with Dr Khaled, we felt supported and well informed about every step of the process.With us being unable to have IVF through the NHS due to my BMI, Newlife finally gave us hope of having a family of our own.All of the team are so caring and supportive, giving me hugs when I needed them the most and especially to Simone for being so patient with me when taking my bloods due to my hidden veins! They were always there to answer any questions and put a smile on my face if I was ever feeling anxious.Thank you just isn’t enough when we look at our beautiful baby Ruby ❤️Kiri & Michael x

There are not enough stars to rate this clinic highly enough.From the moment we made contact we felt in a friendly understanding environment. Having been through a few years of losses, tests and rejection at the hands of nhs and other clinics our first zoom meeting with Mr B was thorough, positive, clear and to the point. Being a plus size female with a high bmi, it was nice not to be blanket rejected.From the first in person meeting for bloods and samples with Simone, we knew it was the right clinic for our journey. Never feeling like a number, always a person, a friend and part of the family.Every visit grew our trust in the team, and became a highlight of my week. Sarah, Simone, Lucille and Elizabeth all became friends and were super supportive and that ear to listen. Always keeping me updated in a timely and efficient manner and even when delivering bad news- it was done with compassion and a cuddle or some comfort.Mr B listened and heard our concerns and queries and advised us accordingly after our failed cycle and listened to our suggestions to help develop a plan together rather than dictating one.Any interactions with the staff in admin made us feel at ease and very comfortable. Help with understanding and choosing the correct treatment and financial packages for us, and meds options.Massive shout out to all behind the scenes- as they don't get enough credit!Special mention to Hannah and Visha for going above and beyond in helping us out.And here we are now at home with our 3 week old baby daughter.Dreams really do come true and New Life clinic help that happen.We cannot thank the team enough, and will be forever grateful.Already recommended to many, and we wouldn't hesitate to keep recommending you. If we decide to go for snookling number 2 we will definitely be back!Thank you all so so much.

This is such a welcoming and warm clinic. Although we didn't end up needing fertility treatment we did have an initial consultation and several follow-up early pregnancy scans with Dr Khaled. He is extremely knowledgeable, patient, down-to-earth and reassuring, as were all of the nurses we also came into contact with. Although we could have gone with a local scanning place we wanted to stay with Newlife for their caring approach and the continuity of care we received. Everyone we came into contact with is so lovely, including all the receptionists - thank you ever so much. I would have no problem recommending this place and if we did need fertility treatment in the future I would most definitely return. We felt in every safe hands.

I cannot express how amazing the team at New Life are. From the moment we walked in I knew I was in safe and confident hands. Every part of this journey has been incredibly hard on us emotionally but physically every need was met and exceeded our expectations. Everyone at New Life have been so supportive and they genuinely treat you like family. A special thank you to Dr Khaled who is just such a brilliant and kind doctor I can’t thank you enough. Also to Elizabeth and Simone, I don’t think I could of made it through without your support, you are both amazing at your jobs thank you for supporting me so incredibly well. And a massive thank you to everyone else behind the scenes thank you so much for all your help. We can’t wait to come back for a sibling!

I haven't written an online review of anything for years, but feel the need to share my bad experience at this clinic.They have a money grabbing attitude and show no compassion at all towards patients (with the exception of the nurse Lucille who did try to help me at the point my cycle was abandoned).The process was poorly explained and I was offered no follow up after the day my cycle failed which left me feeling totally unsupported. In the meantime they take every opportunity to charge for everything even refusing to refund a parking fine I received whilst parked as a genuine patient in the clinic carpark.I already complained to management directly, who admit I should have received a follow up, and they could have easily refunded my parking charge but didn't. Their response just highlights the money grabbing attitude of the clinic and lack of understanding for patients like me who are trying to come to terms with the fact the treatment didn't work and they cannot have a child.

From our first enquiry with Newlife the communication has been great. Every step of our treatment was explained fully to us and no question was a silly question. All the staff were amazing and supportive. After 2 failed rounds the option of immunology testing was mentioned and that’s the route we went down. Our third round was then successful and we now have our miracle baby boy 10 months old. Simone, Lucille and Sarah were especially memorable to me. I even took baby back to Newlife to meet the Dr and nurses and they absolutely loved seeing our baby boy. I would 100% Newlife to other couples.

I would not hesitate to recommend NewLife to anyone about to start their fertility journey. We had visited several clinics prior to starting our treatment. However, from the moment we met Dr Khaled and the team at NewLife we knew that we wanted our journey to start with them. The team are so positive, reassuring and help with any anxieties you may have. No question is a silly question and you are made to feel part of the NewLife family. Where other clinics put obstacles in our way, there was only positivity and hope at NewLife. We really felt supported and well informed at every step of our journey. A special thanks to Dr Khaled, Simone, Sarah, Lucille & Sana who all listened to our concerns, answered all of our questions and kept my spirits up! We have been blessed with our baby boy as our Christmas present this year and it would not have been possible without this amazing team.