Dil Se Portlethen

THEY USE A MEAT SUBSTITUTE TO BULK UP AND REPLACE MEAT “TOFU”.Horendus and laughable, so we spend over £60 for a takeaway, bring home and the main lamb that cost £10 had 2 bits of small lamb the rest was tofu. When we call to complain the rude person on the other end of the phone does not know what Tofu is. So we have somone in a restaurant saying they don’t know what Tofu is and acting dumb like they never put their.Not the fist time either, my neighbour had a similar experience with their meat dish bulked up with a meat substitute.Horrible food and worse customer service, show some respect to those ordering from your joke of a take away.

First time we tried Indian food, what a wonderful idea we had. This restaurant has a menu full of nice food, home delivery is very fast and in time, nice prices and the food is excellent. Thank you!

Extremely rude!! Ordered a delivery! They could not find us, twice!!!! Twice rang shop and was greeted with shouting at me and rudeness!! Extremely shocked by attitude!!and Never again!!

Been using dil-se for some time now and we have never had a bad meal. Staff are great and very polite. You get ample food aswell can't fault it.

absolutely ridiculous and the worst customer service i’ve ever received. ordered food at 6, and called at 8:50 to ask where it was only to be told that they’d tried to deliver it twice and i must have just not heard and if i wanted my food i’d have to pay another additional delivery charge. (blatantly untrue, i have a very loud door bell and i’ve been waiting reading in silence.) he then claimed that it was also my fault as id given the wrong phone number which again was untrue and i have my call log showing no missed calls from them. he said that i’d have to pay extra to get my food and told me to collect and when i advised i couldn’t as it’s raining and i’m disabled and without a car at the moment he was rude about that and demanded the extra fee, i said again i wouldn’t do that and started to explain that my address can be difficult to find and there’s a chance the driver got the wrong address and he hung up on me mid sentence. he then called me again five minutes later (finally registering a call from that number in my phone, further proving no missed calls. also this number perfected my matched the one provided originally so how they ‘had the wrong number’ i do not understand ) demanding to know what he should do with the food. I said that he should deliver it (three hours later at this point, bearing in mind the place is a five minute drive from my house) to which he said that either i pay more money or i don’t get the food. in the end i requested a refund and he rudely yelled that he ‘doesn’t even have my money’ despite the fact the charge had already come out of my bank. i have requested a refund though the delivery service and if that is denied i will request one through my bank. all in all this was terrible service and at no point should an employee yell at a customer for simply wanting something they’d already payed for. i usually have lots of patience for food service workers as someone who works in that myself but this man was so genuinely rude and disrespectful for no reason. do NOT order from here. other places have better food and service and don’t take three hours to fail to ring a doorbell.

Not to my liking. Watery sauce. So disappointed I spent good money on what I thought was good food.

Food cooked lovely and tasted well . However it was catered more for European taste buds . I would however order again .

Ordered Lamb makhani curry and 50% of the curry consist of tofu/cheese. Took back the lamb curry as i didnt ordered/mention any cheese on it. How can you scam your customer by putting 50% meat and 50% cheese on it?

Haven't been back to this place after about 4 years when I was told to get out with my dog!!That was after me asking if it was ok to take my dog in , I guess one of the staff thought it was ok but obviously the second one didn't and was so rude. Two people waiting agreed with me. Pity because it's close to my home but I swore never to go back and I won't.

I think the food is average. I find the rice is below par and the portion sizes small. I do feel the prices are high and that a delivery charge of £3.00 is unnecessary when you only live a minute away and have already spent £25.00 on the food just for one person. The mains are good but a touch too salty sometimes.