Kernowcraft Rocks & Gems Ltd

I have been using Kernowcraft for over 5 years. Their service has always been quick and efficient. Next day delivery is available. Customer Service if you need to talk directly is very very good. Really friendly and helpful staff to talk too. Over the last 5 years their product base has grown and, they have maintained good quality and price. Really great that there is now a Paypal option which is so easy to use. I would highly recommend Kernowcraft .

I have been using Kernowcraft for a few years now and they never disappoint. I also feel that the people behind the company really care for the customers and any time I have called or emailed the person on the other end of the line has always been absolutely lovely and gone out of their way to help.I trust that the stones that I will receive are of the best quality and, as I said before, have never been disappointed. I couldn't recommend them enough. By far the best company that I need to deal with when buying supplies!Keep up the good work :)

Great quality products and a faultless service. Everything I buy from Kernowcraft has been well worth the money and it is delivered really quickly. A source of inspiration, I would recommend them to all jewellery makers and hobbyists.

We love and recommend Kernowcraft because they have amazing stock of gemstones, tools and materials that are always of great quality and the images and info on their website make it super clear what you are going to get. Plus they are the friendliest jewellery suppliers you could come across. They always go over and above to make sure you are catered for. We love working with them and recommend them to all our students. Jessica Rose, Jewellers Academy & London Jewellery School

Bit annoyed bought from Kernowcraft a few times and they have been fine but my last order the beads didn't all have the same size hole and the gold vermeil earring snapped off too easily, I didn't put much pressure on it and I can't solder it back because the gold plating would come off and when I emailed them about it all they weren't helpful at all had to prove that the beads didn't fit the recommended size they said and then there response wasn't at all helpful. I feel like they don't care.

Have ordered multiple times from kernowcraft and every time I am very satisfied with my order!! It always arrives so quickly and the most top quality gems that look amazing in my jewellery. Thank you so much!! Will definitely be ordering loads more rocks from you!!

I recently bought two 10mm Crown settings,prompt delivery all good, I had to solder two loops onto the settings as required for earrings, all OK, when I came to set the 10mm stones into the galleries they fell in , when the setting was measured with a vernier they were both 11mm, kernow craft say this is OK but cabochons require as neat a fit as possible, kernowcraft refuse to refund based on the fact I have worked on the settings, but they advertise the setting as 10mm when in fact they are 11mm, I did check with the sales person before buying.Very poor I have used kc for 15 years on and off will not use any more

Everything I need is here at good prices, and the quality means I keep coming back. The basics like findings and chains fill up my basket, but then I can never resist adding some charms or a different style of mount just to try it out, and I am rarely disappointed. Things like the silk cords and the polishers intro pack have been exciting finds for me.I have contacted them a few times to leave a review of an item or to mention an issue with the site, and they always reply quickly and are very friendly and knowledgeable. Delivery time is super-fast, which is great when I have sold out of something one week and need it quickly for the next market. Well-designed and attractive website which is mostly a pleasure to use (except when things in my basket disappear on changing quantities!). Very happy with their service.

I use Kernowcraft regularly for sourcing excellent quality gemstones, and they never fail to disappoint. Not only a great selection and some really unusual, unique finds, the customer service is second to none - the staff regularly go above and beyond to help, even when I've phoned at the last minute and need something urgently! I'd highly recommend them.