The Southampton Bead Shop

I came all the way from Brighton to visit the shop but it was closed even though the website said it was open.

Very good lovely helpfull service

Very good service. I placed an order over the phone yesterday afternoon and my parcel arrived today. Very friendly people too

Great selection of seed beads and orders are always dispatched promptly.

Wow, what super quick delivery!! Thank you, goods exactly as described.

This is a true Aladdin's cave of treasure! Lots of lovely inexpensive crystals, pearls, and a good selection of seed beads. I found the staff friendly and helpful..pointing me in the right direction with findings. Many thanks!

Awful customer service - Never again! I just recently started incorporating crystals and beads into my art work and I came across this shop. A couple of weeks ago I spent around £60 on beads alone and recently I realised that couple of the swarovski crystals were broken. It wasn't a big deal but I decided to take them with me to get them replaced since I was going to buy more stuff at the same time. The sales assistant was plain rude and at first she accused me of breaking them beads myself and then she even went further and blatantly told me that these were NOT real swarovski beads!!! She basically accused me of bringing fake beads back into the shop!! I was actually really upset by it all and I told her that if they were fake swarovski crystals then they've sold me FAKE swarowski crystals and I wanted them all to be replaced. She refused but offered to swap over the two faulty ones I brought back. I told her to keep her crystals, I was not going to be accused of being a lier and a thief and walked out of the shop empty handed. I will never shop with them again and I won't recommend them to anyone either. You're better off finding a good reliable supplier online.

Absolutely everything you could need. It was our first visit, but it definitely won't be our last. We were spoilt for choice

Excellent Swarovski crystals. Sensible postal rate.

I ordered some beads and they were perfect....they arrived in less than 24 hours....Well done great service.