O2

I can see that this was once a great shop. That is probably why O2 closed it down. Take it off Google Maps please as I was sent there in October 2023 to cancel a SIM after my phone was pick-pocketed in London. Don't bother ringing, calling in etc. IT'S GONE!!!

Best store I have visited, I never experienced such a fantastic customer service before. Harshit was outstanding, he talked me through all technical aspects of the phones I was potentially interested in, as well as patiently explained all contract related matters.Thank you!

Extremely satisfied with the explanation and recommendations given by the staff. I was in the state of confusion on choosing the plan and the product. Having visited this centre, their suggestions gave me a clarity . They ticked all the boxes of how a customer service should be.

Thanks Harshit for greeting me with a smile today when I stepped in store, it makes such a difference to my experience. Kind people are my kinda people. Your service today was on point, well done.

Hopeless place. I spoke on the phone to customer services and used the o2 web forum. Both said a simple process to swap sims to a different size, they said. Just pop in to an o2 store and they'll give you a blank sim to be enabled on their website, they said.Went to this one in West Ealing resplendant with balloons flanking the doorway. No customers, just 3 staff in a circle jerk, and one woman left alone in the far left corner. it was just a blank sim I needed and was told to pop" in to get one from online help. Response "WE do NOT give sims Without id!" Went off with a giggle at his ignorance and foolish expectations that I would even bother or care to show him my passport for a blank sim.So

Staff were great. But O2 fragmented. I had to ring O2 to stop my old phone. As I bought new phone with extras n new line.

Really happy with the customer service. I bought my phone from here and the staff really know their stuff. They were a huge help.

It’s satisfying customer service and good staff/shopkeeper they have good knowledge about each and every products and quick order procedures, great product range , I can warmly recommend for this shop. Thank you so much.

Phenomenal experience very efficient and quick with helping me get a new phone, will come back for all my phone services

Extremely helpful staff. The store manager knows his stuff is knowledgeable and friendly. Thanks to him my O2 experience was great.I highly recommend this store for any O2 related dealings.