Northolt Leisure Centre

I don't even want to give it 1 star,The changing rooms are absolutely disgusting, there should be a health warning on the walls before entering.The soft play area is so dirty, pure laziness that it's not cleaned regularly.The front desk staff are so unprofessional and arrogant. They never answer the phones and when they can be bothered you just get nothing but poor attitude.The only good thing about this place is Morgan the swim teacher,

Changing rooms are absolutely filthy, I’ve emailed and been ignored, so public outing now. Also the soft play area should be cleaned every evening. Wipe it down it’s not hard! It’s always dirty too, sticky marks should not be black, CLEAN UP ITS DISGUSTING!

Not visited here for some years (prior to the Refurb) and the place is very good. Good amount of parking to the rear - pay on app - no coins. Open entrance area with plenty of seating, Café area, soft play and library!!Tonnes for lockers but make sure you have 20p coins - you won’t get the coin back! Facilities were clean, areas were well-signed and would happily come back again.

I won't recommend this place at all. I don't know what about different classes but my reviews about swimming lessons and changing rooms. It is completely awful and dirty. I could not change my son inside changing room and we tried another and another. They are all dirty and smell bad. And when you are walking towards to shower cabin, all floors are dirty. For kids I won't recommend at all. Plus they did not provide for me trial lessons and they took from me payment for two months, still about swimming lessons. And after first lesson my 5 years old boy did not want to continue his lessons at all. I brought him for the second lesson and he refused to go at all. They did not refund money even for one month or swap to another swimming teacher. I am not happy and wasting money.

It’s nearly 7am on a hot day and they can’t be bothered to put on the air con. Surely it’s expected that a gym has aircon working in hot months.How they charge £30 per month for substandard service, no air con and lacklustre staff I have no idea. Been here a week and honestly think I’m going to cancel my subscription given how bad the service is here. Staff turn up 10 mins late to classes with no apology, pool changing rooms stink and gym floor staff are useless.Don’t bother joining here

Unprofessional swim staffI was there with my son a couple months ago and never went back there again. Despite having a race band colour ( can’t remember what colour was), but still one of young bloke came over asked me to go to public lane said didn’t pay enough. Even was true still wasn’t my fault I paid at reception and having right band, it’s disgusting.

Affordable prices. Not very clean but better than it used to be. Unfortunately there are no slides or toys to play so rather boring swimming for kids. But it's great for adults. The fitness classes are great, especially Armageddon. The equipment is nice with the power-plate.Fantastic birthday party. Well organised, plenty of time in the pool and party room.

We are going mostly on swimming and even they recently did some improvements at the showers by having completely new equipment it is still very very awful dirty in the changing rooms. I am visiting and using the changing rooms for couple of months and yesterday I was asking myself again why I am not filling a complaint at every level about how dirty is that place. Although some people at the reception are extremely nice like Dominic. Thank you Dominic for being so lovely always at the desk, over the phone again and again.

Cancelled my membership today, one of the reasons was due to the staff members not knowing how to speak to customers properly. They come across quite rude, aggressive and unwelcoming. Please train your staff how to talk to customers in the future. My sister was going to also join this gym however did not like the way the staff were speaking towards her. So that’s two memberships gone due to your staff. Secondly some of the equipment is always out of service. Do not recommend at all.