Sorrell Bank Chemist

Terrible service phone just rings out no one answers. They really need new management. This isn't the first time either. Going to have to look at another chemist for my prescriptions.

Nice location but the pharmacy doesn't follow the hours advertised. If you are going outside of regular 9-5 weekdays then I suggest phoning first before making a special trip there. This photo was an hour before the advertised closing time, with Google saying it was busier than usual". Clearly not!"

I’m a disabled patient who has their prescriptions delivered.Why can you rarely get thru on the phone? It rings and rings and no one answers. I’m expecting the delivery of my prescription and the surgery sent it days ago.

I have been ringing since 3pm today I have been waiting up to 15mins each time eventually giving up. It’s not only today it happens each time I ring Absolutley useless Although I must say Andrew. Chloe & Brian the delivery guy are top notch

This chemist used to be great but since it’s been taken over it’s gash. They never have your prescription ready, always an issue or say they haven’t received it. Never have over the counter stuff that they used to. The staff don’t know what day it is half the time. You just end up stood in a queue with a load of other people who are all moaning about the same issues. Awful place.

They just don't answer phone how am I suppose to order prescriptitions if they don't answer phone I phone doctors who take it out on you instead of the chemist

Service is piss poor and staff are rude. Changing chemist ASAP.

Disgraceful chemist!! Thank you for giving my prescription medication to someone totally different!!The person who you gave my medication to, knows me and now knows the medication I'm on, thanks for that. Not only have you broken a criminal law, you've broken NHS rules and data protection rules!! Let alone what could have happened if medication was taken by wrong person!!Have changed chemist now, will be using Tesco on Salford precinct!Do yourselves a favour and close yourselves down.

Absolutely disgusting and disgraceful behaviour by ‘Jane’. Prior to us walking in Jane was shouting at a customer because they were arguing that their end of life medication wasn’t delivered on time and rightly so, the customer had complained. This ended in the police being called due to the aggression Jane was showing.My wife had arrived after already dealing with her a week before when she said they haven’t got the prescription arguing that we never ordered it, even though we proved it by showing the tracking on the app.Upon returning today, my wife had witnessed what was happening to someone else and asked to speak to another pharmacist, Jane’s reply was “you’re just like her, you!” And stormed off…Eventually after dealing with a nicer person my wife got her tablets, but over a week late.Will be submitting a formal complaint on this, as it’s completely disgusting for someone to be aggressive with customers for no reason at all.

It's a little local pharmacy, open long hours seven days a week. The staff are friendly and go out of their way to be helpful. I love this place.